Front of House Coordinator

3 months ago

Sydney, Australia HUB24 Group Full time

**A BIT ABOUT US**

HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the delivery of accessible financial advice and empower better financial futures for more Australians.

Our solutions include Australia’s best platform HUB24, leading SMSF software Class, and myprosperity’s innovative client portal technology.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

**The role
We are looking for a proactive and friendly **Front of House Coordinator** to manage guest relations and oversee the front desk operations at our HUB24 Group Head Office. In this role, you will handle catering and client meeting room booking requests, while also taking on daily administrative tasks.

If you are skilled at creating a welcoming environment and adept at juggling various responsibilities, we would love to hear from you

This role is based in our** Sydney** office **5 days per week.**

**Key responsibilities**:

- Greet and welcome clients, visitors, and employees with a friendly attitude.
- Book and manage scheduling for client-facing meeting rooms.
- Ensure meeting rooms are set up daily with necessary equipment and amenities.
- Organise boardroom events and catering according to stakeholder preferences.
- Provide basic AV support for client-facing meeting rooms.
- Maintain a neat and organised reception area and ensure cleanliness of client-facing spaces.
- Follow visitor security protocols and assign access passes as needed.
- Sort and notify recipients of mail, packages, and deliveries; book couriers as required.
- Assist with organising Sydney mid-year and Christmas staff parties, and participate in the local events/social committee.
- Undertake emergency warden and first aid training, provide administrative assistance including expense reconciliation and travel bookings, and partner with the Sydney office management team.

**Key requirements**:

- Excellent organisational and time management skills.
- A welcoming smile and genuine enjoyment in working with customers, as you are the face of our business.
- Great personal presentation to ensure a memorable and positive experience for guests.
- Ability to maintain confidentiality and discretion with clients, staff, and executives.
- Effective communication with a diverse range of people, and the ability to build rapport easily.
- Attention to detail in performing role requirements.
- Ability to work independently or as part of a team, taking initiative when needed.
- Experience in supporting meeting hosts to create a positive experience for all attendees including ordering catering.
- Commitment to achieving the company’s values and organisational behaviours.

**THE HUB24 STORY**

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

**Benefits and Perks**:
**Employee Share Scheme**: Receive tax free shares on an annual basis (permanent employees only).

**Unlimited Access to internal and external learning**: Learn, grow, and develop with us.

**Added purchase and bonus leave**: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.

**Volunteer Day**: 1 day Volunteer Day to use on your charity of choice.

**Enhanced Parental Leave**: We offer 12 weeks of paid parental leave in addition to statutory government leave.

**Flexible Working**: We offer hybrid working arrangements.

**HUBlife**: Enjoy a huge range of discounts including health, wellness and financial with our corporate partner.

**Employee Assistance Program**:Well-being Service provided to you plus your family members.

We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.
- If you don't feel you fit this role 100%, we would still love to hear from you Tell us what you're interested in - you still might have a skill we didn't realise we needed _

**_
2024 Circle Back Initiative Employer - we commit to respond to every applicant._**

**_ Endorsed by WORK180, we are proud to be recognised as an employer of choice for women._**

**_ We have been nominated and placed on the BOSS Best Places to work list._

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