Concierge/front of House

7 months ago

Sydney, Australia Clemenger Group Full time

Clemenger Group is on the lookout for a Front of House/Concierge to join our team in Sydney.

**Responsibilities**:
The Front of House/ Concierge is responsible for ensuring all staff and visitors to Clemenger Group are greeted in an exemplary manner. As Front of House/Receptionist, you are the face of Clemenger Group and have a pivotal role in our client's, visitors and new staff's first impressions. You will need to demonstrate exceptional people and organisation skills and a passion for Clemenger Group and its people.

In doing this you will need to embrace and demonstrate the following attitudes and approaches to your work:

- A confident, friendly and approachable manger
- An ability to juggle several requests and a relentless determination to see them all through to the end and a rapid understanding of tasks required
- An ability to stay calm under pressure
- A team player with a ‘can do' ‘what else', solution focused attitude

As Front of House/Receptionist, you will need to work closely with the Office Manager to ensure Clemenger Group day-to-day requirements are run smoothly and efficiently.

**This includes**:

- Greeting and dealing with all clients and Clemenger Group staff requests in a friendly and efficient manner (on the phone and in person)
- Monitoring meeting room management
- Booking couriers and delivering mail
- Monitoring stationary stock and ordering as required
- Monitor daily client visits by liaising with the Office Manager and Account Management
- Ordering any catering for events and meetings and making sure the meetings run smoothly
- Managing the bar area and coffee machine requirements with the ability to make excellent coffees to differing client requests
- Managing and maintaining reception phone lists in a timely manner
- Ensuring the Agency is presentable, clean and organised always including reception, meeting rooms and the kitchen areas
- Monitoring and keeping kitchens stocked with consumables and liaising with suppliers to ensure orders, delivery and stock levels are properly managed
- Ensuring the vibe/culture of the agency is fun and looking after the staff by overseeing the music playing in the reception area, organising the daily snacks and organising the Friday jolly trolley
- Event Management Assistance when required
- Adhoc errands as requested by the Office Manager
- Flexibility to meet the on-going needs of the Agency and Administration team as priorities change (frequently from hour-to-hour)

**Experience/Skills**:

- Exceptional presentation and people skills
- Excellent time management, organisational and administration skills
- Proficient in MS Office - Word, Excel & PowerPoint - MUST HAVE
- Hospitality experience is highly desirable or applicants from a corporate background looking to step in to fun and vibrant environment

**About us**:
Our belief in Creativity is always the answer is all about responding brilliantly and profoundly to any problem as if it is a question.

We are all about creating ideas of value, through enduring, progressive and pioneering methods, for sustainable, disproportionate and extraordinary outcomes for the country's most culturally significant brands in the image of humanity.

**Please note**: All applicants must have the right to work in Australia.

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