See more Collapse

Aps3 Participant Support Officer Vic

2 months ago


Werribee, Australia Chandler Macleod Full time

**Location**
***
- Werribee, Victoria
- **Category**
***
- Health
- **Salary**
- $37.36 AUD - $37.36 AUD Hourly
- **Posted**
- 24-Jan-2024
- **Work type**
- Casual/Temp
- **Contact**
- Teresa Zanatta
- **Reference**
- BH-156357
-**Mandatory: Australian Citizenship required to work within Federal Government**

**Applications close by 10am Thursday 2nd of February 2024.**

**Our Federal Government client is seeking to engage in a APS3 Participant Support Officers for 12 months fulltime working 37.5hrs per week assignment with an option to possibly extend in**
**Werribee, Bairnsdale & Traralgon VIC**

It is highly desirable that the successful applicant understand or lived experience in the field of disability.
**About the Team**
National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences.
**About the Role**
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
**Key skills required for role**:

- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations.
- Microsoft Suite skills (Excel, Word, Outlook, Teams)
- Ability to use initiative and work independently
- Ability to learn new systems and processes

**Desirable skills to have for the role**:

- Experience with the NDIA or in the disability sector
- Experience in a Front of House and/or administration based role

**Responsibilities may include but are not limited to**:

- Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the NDIA Business systems.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

**What's on Offer?**
- **Position located in** **WERRIBEE VIC**:

- **APS3 $37.36/ph + super**:

- **Temporary contract for 12 months, with an option to extend**:

- **Fulltime Standard Hours or work - Monday to Friday, 8:00 am till 6:00 pm - 37.5 hours per week**


We have other current jobs related to this field that you can find below


  • Werribee, Australia Chandler Macleod Full time

    **Location*** - Werribee, Victoria - **Category*** - Health - **Salary** - $37.36 AUD - $37.36 AUD Hourly - **Posted** - 03-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157837-2 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Tuesday 12th of March...


  • Werribee, Australia Chandler Macleod Full time

    **Location*** - Werribee, Victoria - **Category*** - Health - **Salary** - $37.36 AUD - $37.36 AUD Hourly - **Posted** - 03-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157837-2 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Tuesday 12th of March...


  • Werribee, Victoria, Australia Chandler Macleod Full time

    Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage an APS6 Finance Officer for a 12-month assignment with potential extension in Geelong.About the RoleThe position will undertake procedural, clerical, administrative support and operational tasks including some basic research and...


  • Werribee, Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government** Our Federal Government client is seeking to engage an APS6 Finance Officer for a 12-month assignment with potential extension in Geelong. **About the Role** The position will undertake procedural, clerical, administrative support and operational tasks including some basic...


  • Werribee, Australia DFP Recruitment Services Full time

    **Job description**: Contract until June 2023 Federal Government Opportunity Front of house role based in various locations Utilise your customer service and administration experience in this customer facing role! We are seeking an enthusiastic and professional Front of House Officer to join the team within a Federal Government Agency based in Werribee....


  • Werribee, Victoria, Australia DFP Recruitment Services Full time

    Job description:Contract until June 2023Federal Government OpportunityFront of house role based in various locationsUtilise your customer service and administration experience in this customer facing roleWe are seeking an enthusiastic and professional Front of House Officer to join the team within a Federal Government Agency based in Werribee. This role will...


  • Werribee, Australia Talent International Full time

    **Job Details**: **Location** Werribee **Salary** Up to AU$37.36 per hour **Job Type** Full Time **Ref** BBBH103169_1687763344 **Contact** Samuel Beckett **Posted** about 1 hour ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers...


  • Werribee, Australia Talent International Full time

    **Job Details**: **Location** Werribee **Salary** Up to AU$37.36 per hour **Job Type** Full Time **Ref** BBBH103169_1687763344 **Contact** Samuel Beckett **Posted** about 1 hour ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers...


  • Werribee, Victoria, Australia Talent International Full time

    Job Details:LocationWerribeeSalaryUp to AU$37.36 per hourJob TypeFull TimeRefBBBH103169_ ContactSamuel BeckettPostedabout 1 hour agoThe opportunityOur client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with...


  • Werribee, Australia HOBAN Recruitment Full time

    Hoban Recruitment is seeking talented individuals wanting to make a difference in someones life today! Join us at Hoban Recruitment as an APS3 Participant Support Officer and play a vital role in supporting our Client within Federal Government. **About the Role**: - Team Membership and Leadership: Be part of a dynamic team, setting priorities, and...


  • Werribee, Australia Chandler Macleod Full time

    **About the Organization**: This leading Federal government agency supports Australian's in achieving their goals and supporting them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different...


  • Werribee, Australia Chandler Macleod Full time

    **Location** *** - Werribee, Victoria**Category** *** - Office Support**Salary** - $37.36 AUD - $37.36 AUD Hourly**Posted** - 20-Nov-2023**Work type** - Casual/Temp**Contact** - Claudia Leiva**Reference** - BH-154176**About the Organization**: This leading Federal government agency supports Australian’s in achieving their goals and supporting them to live...


  • Werribee, Australia Chandler Macleod Full time

    **Location** *** - Werribee, Victoria**Category** *** - Office Support**Salary** - $37.36 AUD - $37.36 AUD Hourly**Posted** - 20-Nov-2023**Work type** - Casual/Temp**Contact** - Claudia Leiva**Reference** - BH-154176**About the Organization**: This leading Federal government agency supports Australian’s in achieving their goals and supporting them to live...

  • Federal Government

    2 days ago


    Werribee, Australia Randstad Full time

    Randstad is partnering with a Federal Government Agency to recruit Participant Support Officers in the following locationsAraratWerribeeBentleighDandenongPrestonNote. Please include location on your application or it will not progress.Position: APS3 Participant Support OfficersContract: ASAP until 30 June 2025Hourly Rate: $37.36 per hour + superStart Date:...


  • Werribee, Australia Heartland Support Services Full time

    **About Us**: We make every life worth living, from supporting specially-abled people identify their true potential to position themselves in the community with equal dignity and respect. Heartland Support Services offers and supports better care with excellence, compassion and accountability. **About the role**: Support workers required to support our...


  • Werribee, Victoria, Australia Heartland Support Services Full time

    About Us:We make every life worth living, from supporting specially-abled people identify their true potential to position themselves in the community with equal dignity and respect. Heartland Support Services offers and supports better care with excellence, compassion and accountability.About the role:Support workers required to support our participants...


  • Werribee, Australia HealthcareLink Support Full time

    About us:The company offers clients the care they need at any stage of life, ensuring they can choose how we support them & their unique needs. We aim to make their day, every day. This high level of service is only possible when our team shares the same passion and care for the individual. We appreciate the value in our employees’ experience &...


  • Werribee, Victoria, Australia HealthcareLink Support Full time

    About us: The company offers clients the care they need at any stage of life, ensuring they can choose how we support them & their unique needs. We aim to make their day, every day. This high level of service is only possible when our team shares the same passion and care for the individual. We appreciate the value in our employees' experience & attributes...


  • Werribee, Australia MacKillop Catholic Regional College Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** **Applications are invited from qualified personnel for the following position commencing immediately or at a mutually convenient time**: **Learning Support Officer** *** MacKillop College acknowledges that each student is a unique individual. Many students have individual needs...

  • Support Coordinator

    4 weeks ago


    Werribee, Australia Relyability Support Full time

    **About you** If you've always considered yourself a people person and you're looking for a rewarding role where you can help people then this role is for you! We're looking for for a team player with exceptional organisation and time management skills to join our dynamic team. To be successful in this role you will need: - A positive attitude - To be...