Federal Government

5 days ago


Werribee, Australia Randstad Full time

Randstad is partnering with a Federal Government Agency to recruit Participant Support Officers in the following locations

  • Ararat
  • Werribee
  • Bentleigh
  • Dandenong
  • Preston

Note. Please include location on your application or it will not progress.

Position: APS3 Participant Support Officers
Contract: ASAP until 30 June 2025
Hourly Rate: $37.36 per hour + super
Start Date: ASAP

About the Organisation

Join a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.

About the Opportunity

APS3 Participant Support Officer, ASAP start until 30 June 2025. Contract role with a strong possibility of renewal. Only Australian Citizens are eligible to apply.

Key Responsibilities:

  • Participant and Customer Support: Manage and resolve participant matters, provide counter/reception support, handle customer enquiries, and refer customers to appropriate services.
  • Administrative Coordination: Manage the team shared email inbox, appointments, and telephone enquiries, and coordinate the use of office facilities.
  • Data Management and Reporting: Conduct research, prepare reports and correspondence, and perform data entry activities with necessary follow-up.
  • Feedback Handling: Receive, record, and address complaints and feedback within agency business systems.

Requirements

  • Australian Citizenship
  • Positive attitude towards the lived experience of disability

Interested? What Next?

Note: Applications close on 16th June 2024. Only successful applicants will be contacted.

Apply now and make a meaningful impact in a stakeholder-focused Federal Government organisation

REGVIC2410

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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