Federal Government
5 days ago
Randstad is partnering with a Federal Government Agency to recruit Participant Support Officers in the following locations
- Ararat
- Werribee
- Bentleigh
- Dandenong
- Preston
Note. Please include location on your application or it will not progress.
Position: APS3 Participant Support Officers
Contract: ASAP until 30 June 2025
Hourly Rate: $37.36 per hour + super
Start Date: ASAP
About the Organisation
Join a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.
About the Opportunity
APS3 Participant Support Officer, ASAP start until 30 June 2025. Contract role with a strong possibility of renewal. Only Australian Citizens are eligible to apply.
Key Responsibilities:
- Participant and Customer Support: Manage and resolve participant matters, provide counter/reception support, handle customer enquiries, and refer customers to appropriate services.
- Administrative Coordination: Manage the team shared email inbox, appointments, and telephone enquiries, and coordinate the use of office facilities.
- Data Management and Reporting: Conduct research, prepare reports and correspondence, and perform data entry activities with necessary follow-up.
- Feedback Handling: Receive, record, and address complaints and feedback within agency business systems.
Requirements
- Australian Citizenship
- Positive attitude towards the lived experience of disability
Interested? What Next?
Note: Applications close on 16th June 2024. Only successful applicants will be contacted.
Apply now and make a meaningful impact in a stakeholder-focused Federal Government organisation
REGVIC2410
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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