Aps 3 Participant Support Officer
2 weeks ago
**About the Organization**:
This leading Federal government agency supports Australian's in achieving their goals and supporting them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office location in Werribee - VIC.
**About the role**:
**The APS 3 Participant Support Officer will**:
- Manage and resolve participant matters by actioning planning tasks as per the Agency Act.
- Provide counter/reception support for the local office including participant enquiries in the self-help kiosks
- Resolve customer enquiries, provide information, and refer customers to appropriate
government or community services.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are
accessible for participants.
- Undertake research and investigation activities and preparing associated reports and
correspondence.
- Undertake a range of data entry activities and ensuring follow up is completed.
- Receive and recording complaints and other feedback in the Agency Business systems.
**MANDATORY**
- Experience working in a similar role under Australian rules and regulations.
- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations
- Ability to use initiative and work independently
- Ability to learn new systems and processes
- Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office.
- Demonstrated commitment to ongoing professional development.
- Current Police Check, o ability to obtain one.
**Desirable skills to have for the role**:
- Experience with the NDIA or in the disability sector
- Experience in a Front of House and/or administration-based role
**What you will bring to the role**:
- Strong communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Ability to work within and across teams, the ability to adapt quickly to a changing environment
- Ability to manage confidential and sensitive information.
- Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.
**How to apply**:
**Mandatory: Australian Citizenship required to work within Federal Government.**
**Applications close 15.00 PM AEST, 17th January 2023
-
Aps Level 3 Participant Support Officer
4 weeks ago
Werribee, Australia HOBAN Recruitment Full timeHoban Recruitment is seeking talented individuals wanting to make a difference in someones life today! Join us at Hoban Recruitment as an APS3 Participant Support Officer and play a vital role in supporting our Client within Federal Government. **About the Role**: - Team Membership and Leadership: Be part of a dynamic team, setting priorities, and...
-
Aps3 Participant Support Officer Vic
4 weeks ago
Werribee, Australia Chandler Macleod Full time**Location** *** - Werribee, Victoria - **Category** *** - Health - **Salary** - $37.36 AUD - $37.36 AUD Hourly - **Posted** - 24-Jan-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-156357 -**Mandatory: Australian Citizenship required to work within Federal Government** **Applications close by 10am Thursday 2nd of...
-
Audiologist - HealthcareLink Support
4 weeks ago
Werribee, Australia HealthcareLink Support Full timeAbout the Role:As an audiologist, you will have the opportunity to work across multiple clinics including Werribee, Hoppers Crossing and Melton. We offer flexibility in scheduling, with options to work 3-5 days per week. In this role, you will work with a diverse caseload, including self-funded, HSP, and WorkCover clients. Your responsibilities will...
-
Learning Support Officer
1 month ago
Werribee, Australia Corpus Christi School Full time**Role Description/Criteria** Corpus Christi School, Werribee, is a vibrant, dedicated Catholic learning community with an enrolment of 449 in 2024. We are a team dedicated to achieving engaging learning experiences that challenge students to achieve their personal best. Applications are invited from persons interested in the position of Learning Support...
-
Catholic Identity and Mission Leader Pol 3
4 weeks ago
Werribee, Australia Bethany Catholic Primary School Full timeHome - Job Info - Position of Leadership **Role Description/Criteria** At Bethany we hold the care, safety and well being of children as a central and fundamental responsibility of our school. We are seeking a passionate, knowledgeable and skilled Catholic Identity and Mission Leader POL 3. Ideally, this would be for the beginning of the 2023 school year,...
-
Psychologist wanted in Werribee, VIC
4 weeks ago
Werribee, Australia HealthcareLink Support Full timeAbout us:The company offers clients the care they need at any stage of life, ensuring they can choose how we support them & their unique needs. We aim to make their day, every day. This high level of service is only possible when our team shares the same passion and care for the individual. We appreciate the value in our employees’ experience &...
-
Behaviour Support Practitioner
4 weeks ago
Werribee, Australia Ability Action Australia Full timeCompany Description **_ Welcome to Ability Action Australia!_** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults (0-65 years) - get more out of life today! **Job Description**: This is a great opportunity to use your Positive Behaviour Support skills to...
-
Ft/pt Audiologist
4 weeks ago
Werribee, Australia HealthcareLink Support Full time**About the Role**: As an audiologist, you will have the opportunity to work across multiple clinics including Werribee, Hoppers Crossing and Melton. We offer flexibility in scheduling, with options to work 3-5 days per week. In this role, you will work with a diverse caseload, including self-funded, HSP, and WorkCover clients. Your responsibilities will...
-
Systems & Payroll Support Officer
4 weeks ago
Werribee, Australia HOBAN Recruitment Full timeAs a Systems & Payroll Support Officer, you will play a pivotal role in maintaining administrative systems, providing core support, and ensuring data integrity within the department. Your responsibilities will include payroll functions, system maintenance, and providing guidance on payroll-related matters. Your expertise in HR systems and payroll, especially...
-
Administration Officer
4 weeks ago
Werribee, Australia Corpus Christi School Full timeHome - Job Info - Education Support Employee **Role Description/Criteria** The Corpus Christi community is committed to the safety, wellbeing and protection of all children in our care. **Special Requirements** *** We require an Administration Officer with the ability to - Embrace the Catholic ethos of our school - Have a warm and welcoming presence and...
-
Administrative Support
4 weeks ago
Werribee, Australia Mercy Health Full time**ABOUT THE ROLE: **Summary of the role**: - This is an to join the Learning Team offering day to day administration support for Nursing and Midwifery Education staff at Mercy Hospital for Women and Werribee Mercy Hospital - Permanent 0.4 eft 30 hrs per fortnight - Willing to work across both Mercy Hospital Women and Werribee Mercy Hospital **ABOUT YOU: -...
-
Learning Diversity Leader
4 weeks ago
Werribee, Australia Corpus Christi School Full timeHome - Job Info - Position of Leadership **Role Description/Criteria** Corpus Christi Primary School is committed to the implementation of inclusive practices which recognise the child at the centre of decision-making processes and support all students. We recognise the diverse learning needs of students and work collaboratively with families, external...
-
Casual First Aid Officer
4 days ago
Werribee, Australia Heathdale Christian College Full timeHeathdale Christian College (VIC) is a thriving Biblical learning community committed to empowering both staff and students to develop their unique God-given potential. **About the Culture and Team**: At Heathdale, we cherish the shared trust that has been built within our growing community through 40 plus years of glorifying God in our work. Providing...
-
HR Coordinator/officer
4 weeks ago
Werribee, Australia JAYVIR HOLDINGS PTY LTD Full time**Key Accountabilities** - Provide effective HR administration across the employee lifecycle including recruitment & onboarding, employee relations, reward and recognition, learning & development and WHS. - Support the onboarding experience of new hires to ensure a seamless experience as well as coordinating training programs. - Maintain the HRIS system and...
-
Enrichment Educator
1 month ago
Werribee, Australia St Joseph's Catholic Primary School Full timeHome - Job Info - Education Support Employee **Role Description/Criteria** **_Together in God’s love, St Joseph’s will empower students to encounter the future with respect, courage, and kindness, enriched by life-giving relationships and inspired to bring the gospels to life._** St Joseph’s is committed to providing students with a contemporary,...
-
Enrichment Educator
1 month ago
Werribee, Australia St Joseph's Catholic Primary School Full time**Role Description/Criteria** **_Together in God’s love, St Joseph’s will empower students to encounter the future with respect, courage, and kindness, enriched by life-giving relationships and inspired to bring the gospels to life._** St Joseph’s is committed to providing students with a contemporary, personalised, nurturing, and stimulating...
-
Enrolment and International Programs Officer
4 weeks ago
Werribee, Australia MacKillop Catholic Regional College Full time**Role Description/Criteria** MacKillop College is seeking a skilled administrator with excellent stakeholder engagement skills to be responsible for the enrolment of new students, and the coordination of our college international programs. We need an enthusiastic, highly organised and methodical person, to support timely and accurate communication to our...
-
Integrated Studies Teacher
3 days ago
Werribee, Australia MacKillop Catholic Regional College Full time**Role Description/Criteria** The St. Mary’s program offers an exciting and challenging program for students to be active and engaged learners, through their participation in a semester of learning experiences which focus on their individuality, their local community and the world. This position will be based at our main campus until the opening of our...
-
Services Coordinator
7 days ago
Werribee, Australia Endear Care Pty Ltd Full timeThis key leadership role is responsible for the daily running of the office, providing support to senior management as required and the supervision of support staff. The successful applicant will be an integral part of the management team and contribute to the organisation’s future planning and operations. **ABOUT YOU** - Excellent communication skills...
-
Secondary Latin Teacher
4 weeks ago
Werribee, Australia Heathdale Christian College Full timeHeathdale Christian College is a thriving Biblical learning community committed to empowering both staff and students to develop their unique God-given potential. **About the Culture and Team**: At Heathdale, we cherish the shared trust that has been built within our growing community through 40 years of glorifying God in our work. Providing staff freedom...