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Aps Level 3 Participant Support Officer
2 weeks ago
Hoban Recruitment is seeking talented individuals wanting to make a difference in someones life today
Join us at Hoban Recruitment as an APS3 Participant Support Officer and play a vital role in supporting our Client within Federal Government.
**About the Role**:
- Team Membership and Leadership: Be part of a dynamic team, setting priorities, and managing workflow under senior Client oversight.
- Diverse Responsibilities: Undertake procedural, clerical, administrative support, and operational tasks, including basic research and analysis activities.
- Stakeholder Engagement: Communicate effectively with internal and external stakeholders, providing straightforward advice in a public contact role.
- Varied Tasks: Manage participant matters, resolve inquiries, coordinate appointments, and handle data entry with precision.
**Role Specifications**:
- Work Environment: Navigate open offices, hot desk setups, and co-located sites. Significant face-to-face interactions, phone usage, and computer-based work.
- Emotional Resilience: Deal with challenging conversations and behaviours, requiring empathy in customer interactions.
- Technology and Security: Utilize Microsoft Office, client records management systems, and adhere to security protocols.
- Accessibility: The client ensures reasonable adjustments for individuals with disabilities.
**Requirements**:
Applicants **MUST** be Australian citizens.
Opportunities available:
- Bendigo
- Colac
- Werribee
- Ararat
- Bairnsdale
- Traralgon
**Remuneration**: $37+ per hour.
Join Hoban Recruitment - Connecting Talent, Creating Opportunities.
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