Allied Health Administration Manager

2 months ago


Brisbane, Australia Queensland Health Full time

About the role
- The AH Administration Manager is responsible for providing strategic direction, leadership and coordination of AH Administration Services to meet the current and future support needs of AH facility wide service demands and challenges. The position is accountable for providing strategic development, refinement, implementation and evaluation of continuous quality service improvement strategies for AH administrative services.
- The incumbent will be a key member of the Allied Health Management Team, providing high level administrative support and advice to the professional directors and staff. This position will manage and coordinate the daily functioning of the Allied Health department to deliver client focused management and achieve a high level of performance in the dynamic Allied Health environment.

About you
- Demonstrated ability to strategically operationally manage an administrative support service within a complex and diverse multidisciplinary environment, including the ability to provide confident leadership, professional supervision, development, and guidance to administrative support staff.
- Demonstrated change management skills and an ability to initiate new strategies in a continuous Quality Improvement Environment, while leading a team to ensure the achievement of work unit goals and maintaining high levels of motivation and effectiveness.
- Administrative - Demonstrated knowledge of Queensland Health's' common office software programs, required practices and guidelines along with other patient information systems in order to fully utilise these systems/practices to improve resource management.
- Communication - Demonstrated high level negotiation and consultative skills within a multidisciplinary environment as well as the ability to produce quality written submissions/reports to management in a timely manner.
- Human Resource Management - A knowledge of, or the ability to quickly acquire knowledge of Queensland Health Policies and Procedures in relation to Human Resource Management, including equal employment opportunity, anti-discrimination, occupational health and safety, industrial relations and ethical behaviour.
- Respect - demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times
- Teamwork - collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services
- Compassion - is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients
- High Performance - cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders
- Integrity - demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard

Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first.

**Job ad reference number**: PCH470435 Close date: Wednesday, 22 February 2023
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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