Product Manager

5 months ago

Collingwood, Australia Smiling Mind Full time

Company Description
**_
WHO ARE WE?_**

Smiling Mind is Australia’s leading digital-led, prevention focused mental health, not-for-profit. We are the innovators behind Australia’s most trusted mental wellbeing app, and we have been helping minds thrive for over 10 years by equipping Australians with the essential psychological skills to build their mental fitness. We help people learn these skills in fun and interactive ways that are accessible anywhere and anytime.

So far, we’ve reached more than 4.5 million people through our renowned mindfulness app, as well as more than 280,000 Australian teachers and more than 10 million Australian children and young people through our programs - but this is just the beginning.

Imagine if every young person had the skills they needed to thrive, face challenges with resilience and ultimately, suffer less from mental illness. This is our vision for the future and by 2030, we aim to create this generational change in Australia’s mental health.

**Job Description**:
**_
WHO ARE YOU?_**

You’re a driven, passionate and experienced Product Manager who believes that accessible, engaging and impactful digital experiences will be key to realising a generational change in Australia’s mental health; especially for kids.

The Product Manager will play a strategic role in driving the success of our consumer products, with a core focus on digital education products that deliver mental fitness education to Australian teachers and students. This role will also support exploration of new product offerings including new commercial ventures and may expand to other product portfolios over time, in line with the organisational strategy.

**Please note, this is a hybrid position on a 12 month fixed-term contract.**

**_
RESPONSIBILITIES OF THE ROLE_**
- Actively lead your strategic area through the product lifecycle by identifying and defining market-leading product solutions that our users will love and regularly engage with.
- Define and evolve an audience-focussed commercial strategy for your specific focus areas (primarily, Australian primary school teachers and students) with effective opportunity analysis, prioritisation, implementation and optimisation.
- Lead our audience and UX research strategy to deliver innovation and support high-calibre product development.
- Delivery of business strategy through Product Opportunity Assessments, technology scoping, prioritisation frameworks, risk management, capacity planning, impact and growth analysis.
- Engage with human-centred product design principles by engaging our audiences in research, co-design, and validation, and implement feedback loops to track product success and inform product development.
- Ensure all products and features are fully scoped and delivered to an exceptional standard, and success is measured and monitored over time.
- Set, define and measure your signal metrics that will support OKR achievement and communicate the success of product improvements and new features to the wider business by translating what is being built into tangible business outcomes.
- Leverage highly engaging technology as an enabler or partner, working effectively on team objectives with designers, data scientists, developers & content developers.
- Take responsibility for the project management of development, delivery to timelines and budget.

**Qualifications**:
**_
YOU’VE GOT:_**
- Experience leading the development of consumer-facing digital products, with demonstrated ability to assess and analyse commercial opportunities, prioritise, and deliver high-quality products and features within tight deadlines.
- Demonstrated experience in HCD, user research, funnel analysis and stakeholder engagement.
- The ability to organise your own workload and prioritise effectively.
- A commitment to delivering exceptional product experiences that audiences love and come back to again in order to look after their mental health.
- A passion for releasing MVP outcomes over outputs into the market, at speed and at scale.
- An understanding of the role preventative mental health can play in the development of young people and a willingness to learn more about this
- Excellent leadership, communication, negotiation and collaboration skills and the ability to work independently and with initiative.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Exceptional organisational and time management skills, with the ability to prioritise multiple projects and meet deadlines.
- A commitment to delivering exceptional product experiences that audiences love and come back to again in order to look after their mental health.
- You love front-end design and building beautiful customer experiences for both kids and adults.

**_ BONUS POINTS FOR:_**
- Experience in a commercial start-up /scale-up environment
- Experience in the health-tech and/or the education sectors
- Experience us

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