Administration Officer Custodial

5 months ago


West Ipswich, Australia Queensland Corrective Services Full time

**In this role you will**:

- Participate in the development, implementation and evaluation of efficient and effective work systems.
- Perform data entry and enquiry functions on database programs.
- Examine incoming correspondence to determine action.
- Distribute and register incoming and outgoing correspondence.
- Undertake general administrative duties as requested supporting management including diary management, organising meeting rooms and teleconferences, minute taking, word processing and spreadsheets, answering telephone enquiries, photocopying and faxing.
- Provide advice on general administration aspects of the area operations.
- Liaise with officers at all levels within both public and private sectors in relation to the office activities.
- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
- Efficient time management skills and the ability to prioritise tasks as demands arise and with competing priorities.
- Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies.
- Ensure the confidentiality of all documentation handled and maintain a secure filing system.
- Prepare documentation for valuables and monies for prisoner's transfer, monthly reconciliations and disposal of prisoners' unclaimed cash and valuables.

**The essential requirements for this role are**:

- Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences.
- Written skills with the ability to summarise information and data
- Proven administrative skills
- Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
- Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
- Ability to acquire knowledge of relevant acts and regulations
- Ability to use judgment and discretion with confidential information
- Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience
- Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results.
- Well-developed written and verbal communication skills with a focus on providing strong customer serviceThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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