Customer Service Agent

2 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Together we will make a positive impact on our customers experience- Located at Sydney Airport- Permanent part time opportunity, working a 7 day rotational shift roster

Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are.

As a Customer Service Agent, no two days are the same. The only guarantee is that you’ll explore what’s possible, be challenged, solve problems and make a difference. With a strong and resilient attitude you’ll be surprised at what you’re able to achieve - and how you can play a key role in the experience our customers have. You’ll create a welcoming environment so customers start their journey with us in a way that’s positive. This includes meeting and greeting customers, boarding and disembarking flights, assisting our special needs customers, marshalling in aircraft, problem solving, caring for our unaccompanied minors and providing information for customers.

You’ll have
- Ability to work a 7 day rotational shift roster covering a 24/7 operation- Recent face to face customer service experience within the hospitality, tourism or other customer focused industries- A passion for customer service with a proactive 'can do' attitude- A proven ability to manage and diffuse difficult situations- Well-developed problem solving skills and able to follow through to resolution- A strong communicator, and listener- Ability to work both in a team environment and independently- Ability to adapt to an ever changing, fast paced operational environment- Compassion and empathy for special needs customers- Exceptional grooming and personal presentation- Ability to successfully complete a Pre-Employment Medical
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._- We have flexible leave options: Make use of leave and flexible working opportunities including_
- _
- up to 18 weeks paid parental leave_
- and additional purchased leave options._- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and _
- entertainment. You_
- can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan._

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

If you’re ready to step into a culture that will challenge and excite you, and meet the above requirement then we want you to register your interest for future positions in our Sydney Customer Experience team.

Be a part of something special and play your part in the Qantas story - get in touch today.

  • Customer Service Agent

    1 month ago

    Sydney, Australia Svetness Full time

    We are seeking a highly motivated and customer-oriented Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries, and ensuring their satisfaction with our products and services. **Responsibilities**: Manage and resolve customer...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Intercruises Shoreside & Port Services Full time

    Customer Service Agent - Cruise TerminalLocation: Sydney, AustraliaBusiness Sector: TUI Musement - Intercruises Shoreside & Port ServicesContract Terms: Casual/Seasonal (hourly rate)Do you want to work in a stunning location with panoramic views of the Sydney Opera House, Sydney Harbour Bridge and Circular Quay? How about working with world famous brands...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Citrus Group Full time

    Our client leads the future of security in Australia through their unique style of operation, their strategic platform of Human Intelligence and their focus on providing progressive and more secure futures for all. We are currently seeking an experienced Customer Service Agent to join their team based in West Ryde. As an Customer Service Agent, you will be...

  • Collections and Customer Service Agent

    4 weeks ago

    Sydney, Australia Douugh Full time

    Collections and Customer Service agent At Douugh, we count on the customer service team to be the first line of communication with our customers, deliver a great experience and build strong customer relationships. We're looking for a highly skilled Collections Agent who can work in the Customer Service team and lead the charge on Small Loan (Spots) and...

  • Customer Service and Retention Agent

    3 weeks ago

    Sydney, Australia Neilson Financial Services Full time

    **Company Description** At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. We have evolved from our origins in the UK, where the business was launched in 2012, to become...

  • Customer Service Agent

    2 weeks ago

    Sydney, Australia Boral Construction Materials Full time

    Customer Service Agent **Division**: Boral Constr Mat Limited **Department**: Overhead Nsw Act **Work type**: Permanent - full time **Location**: Sydney - With great customer support, customers will want to work for us!_ - If you have a passion for providing key customer service without the requirement of making cold or sales-based calls then this role is...

  • Collections and Customer Service Agent

    4 weeks ago

    Sydney, Australia Douugh Full time

    At Douugh, we count on the customer service team to be the first line of communication with our customers, deliver a great experience and build strong customer relationships. We're looking for a highly skilled Collections Agent who can work in the Customer Service team and lead the charge on Small Loan (Spots) and missed Fee collections. This will be a...

  • Collections and Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Douugh Full time

    Collections and Customer Service agentAt Douugh, we count on the customer service team to be the first line of communication with our customers, deliver a great experience and build strong customer relationships.We're looking for a highly skilled Collections Agent who can work in the Customer Service team and lead the charge on Small Loan (Spots) and missed...

  • Customer Service Agent

    2 months ago

    Sydney Domestic Airport, Australia Wymap People Full time

    Wymap People are currently seek a Customer Service Agent to support our leading Ground handling client on a long-term ongoing basis. **About the role**: - Working in a fast paced environment - Entering data into required systems - Working with customers **About you**: - Basic numeric and literacy skills - previous data entry experience - Strong customer...

  • Customer Service Agent

    1 month ago

    Sydney, Australia people2people Full time

    **The Company** Join a company specialising in diverse home frozen meals, prioritising quality ingredients and convenient doorstep delivery. With a new opportunity, the company is seeking a Customer Service Agent to join their team in playing a vital role in delivering high-quality service to customers. **The Role** Reporting directly to the Customer...

  • Customer Service Agent

    4 weeks ago

    Sydney, Australia people2people Full time

    **The Company** Join a company specialising in diverse home frozen meals, prioritising quality ingredients and convenient doorstep delivery. With a new opportunity, the company is seeking a Customer Service Agent to join their team in playing a vital role in delivering high-quality service to customers. **The Role** Reporting directly to the Customer...

  • Customer Service Agent

    3 weeks ago

    Sydney, Australia Veritas Recruitment Full time

    Bondi Location - Hybrid Role - Travel Perks Our client that has been operating since 1920 is looking for several experienced Customer Service Agents. Their philosophy is simple. To create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at a great value. At the heart of everything they do is a passion...

  • Customer Service Agent

    1 month ago

    Sydney, Australia Six Degrees Executive Full time

    Location: - Sydney- Job Type: - Permanent- Salary: - Competitive Salary Package- Contact: - James Jamieson**The Company**: I’m currently working with a Logistics company who are based on site at one of their client sites in Western Sydney. They specialise in supporting leading Pharma & Biotech companies with the transport and distribution of...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Boral Construction Materials Full time

    Customer Service AgentDivision: Boral Constr Mat LimitedDepartment: Overhead Nsw ActWork type: Permanent - full timeLocation: Sydney With great customer support, customers will want to work for us_ If you have a passion for providing key customer service without the requirement of making cold or salesbased calls then this role is for YOU_Your next...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia people2people Full time

    The CompanyJoin a company specialising in diverse home frozen meals, prioritising quality ingredients and convenient doorstep delivery. With a new opportunity, the company is seeking a Customer Service Agent to join their team in playing a vital role in delivering high-quality service to customers.The RoleReporting directly to the Customer Service Manager,...

  • Customer Service Agent

    2 weeks ago

    Sydney Domestic Airport, Australia Wymap People Full time

    Immediate Start Family-Friendly Workplace Career ProgressionRole: Customer Service Agent - TransportLocation:Brighton Le Sands NSWStatus: Permanent Full TimeAbout us:Wymap Group is the leading provider of Transport and People Solutions for the Aviation Logistics industry across Australia and New Zealand. Offering specialised handling and transport services...

  • Customer Support Agent

    3 weeks ago

    Sydney, Australia Stampin' Up! Full time

    **Customer Support Agent** **Stampin' Up!** in **Sydney, NSW** is actively seeking a **full-time Customer Support Agent** to resolve issues for our direct sellers. Do you have the desire to work with a company that values and respects you? If yes, read on! **ABOUT STAMPIN' UP!** Since 1988 we have provided high-quality papercraft products and a...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Six Degrees Executive Full time

    Location: Sydney Job Type: Permanent Salary: Competitive Salary Package Contact:James JamiesonThe Company: I'm currently working with a Logistics company who are based on site at one of their client sites in Western Sydney. They specialise in supporting leading Pharma & Biotech companies with the transport and distribution of temperature-controlled and...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia BWS Full time

    Wedding and Event Sales Agent Love weddings, events, gifting and parties? We do Our Shorty's team is looking to add sales stars to assist driving some great outcomes for our wedding and event clients. Based from Shortys Ultimo (remote working opportunity as well), our wedding and events team are here to provide leading assistance and advice to help deliver...

  • Customer Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Travel is already bouncing back We are seeing an amazing turn around already...