Client Support Officer

3 weeks ago

Milton, Australia Our HR Team Full time

_Join the TMS team to support positive behavioural change in the workplace and start your career with a foundation in Psychometric Profiling Tools._

Team Management Systems (TMS) is a global leader in specialised resources for the corporate learning and development sector.

TMS has developed an integrated suite of psychometric Profiles, its unique approach has helped over 2 million people from 190 countries harness human potential to develop high performing individuals and teams.

Our TMS values are at the core of who we are. When you join our team, you will see these lived every day
- One Team
- High Performing
- Client Centric
- Authentic Communication
- Fun
- Ethical

**The Opportunity**

We have an opportunity for a recent graduate or individual with a few years’ experience to join our Client Support Team where you will learn the TMS Global platform and support and interact with our diverse community of Accredited Practitioners.

TMS will invest in training and mentoring to help you develop your skillset. You will receive training and become accredited in all four TMS psychometric profiling tools, become familiar with the TMS Facilitator Resources and have the opportunity to deliver a Team Management Profile debrief.

This is a great opportunity to engage with the professional community and build your career network and future in People and Culture.
- In this role you will: _
- support our community of Accredited Practitioners to access and administer the suite of TMS Profiling tools
- effectively troubleshoot end user issues
- proactively drive client centric solutions with a high degree of professionalism
- work closely with your team to continually improve the quality of our service and platform
- perform general office and administrative duties
- support the User Acceptance Testing process as our product platform evolves
- engage in various continual improvement projects

**About you**

We are a values-based organisation and are looking for someone that will be a natural cultural fit to our existing high-performing team.
- Additional skills we are looking for: _
- A recent graduate of Behavioral Science, Psychology or L&D
- excellent written and verbal communication skills including the ability to quickly build rapport and actively listen
- experience in a corporate workplace
- a work preference for accuracy and attention to detail
- proficiency in MS Excel, Word, Outlook, Office 365
- an attitude of continual learning and a willingness to learn new technical skills
- Helpful, but not essential_
- experience in Microsoft Dynamics CRM
- a genuine interest in the intersection of business and psychometrics

**What we can offer you**
- Opportunity to start and build your career in People & Culture
- Ongoing training and development
- Great team culture in a company that lives its values
- Brisbane CBD fringe location
- Competitive Salary Package
- TMS is committed to equal employment opportunity for all employees and to providing employees with a safe work environment free of discrimination and harassment._

**Salary**: $60,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Milton, QLD: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a current Police Check (National Police Certificate) for employment?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?

Work Authorisation:

- Australia (required)

Work Location: One location

Application Deadline: 03/02/2023

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