Online Sales Representative

2 weeks ago

Horsley Park, Australia Brickworks Limited Full time

**Location**:
Horsley Park

Employment Type:
SA - Salaried

Department:
MARKETING GENERAL MANAGER

**Salary**:
Attractive Salary + Sign On bonus + Benefits

Closing Date:
29/03/2024

**About the role**
***
**Brickworks Building Products is seeking an Online Sales Representative to join our team in Horsley Park, NSW. Reporting to the General Manager Marketing, you will be responsible for managing all digital leads across multiple online sales channels including website contact forms, live chat, social platforms and ecommerce website.**
***
**The role entails consistently tracking and reporting lead conversions, revenue generation, and assessing the effectiveness of each sales channel. Additionally, it involves providing support to all brands within the Brickworks group and collaborating closely with the marketing team on digital advertising strategies.**
***
**Duties include but are not limited to**
***
- Review and respond to customer lead inquiries from multiple lead channels daily and within Brickworks lead expectation guidelines.
- Manage lead opportunities via Salesforce for visibility and reporting.
- Report weekly and monthly on key lead metrics**:

- **Leads by channel.
- **-** Leads by brand.
- **-** Hot versus cold leads.
- **-** **Converted leads.
- **-** Lost leads.
-**:

- **Revenue generated by division.- Review and manage lead workflow and make recommended changes as appropriate.
- Work closely with divisional sales teams to obtain unknown information to fulfill lead inquiries.
- Manage live chat inquiries in real-time.
- Work with the marketing team to recommend advertising changes as appropriate to improve lead opportunities.

**Success Requirements**
***
- Proven experience in online sales, lead generation, or a related field.
- Experience with Salesforce or similar CRM.
- Knowledge of digital marketing channels and social media platforms.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and within a team.
- High level of organisation and attention to detail.

**Who we are**

Under the Brickworks Building Products umbrella are some of the world’s best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.
With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.
Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company’s commitment is to inspire, support, create and build better environments and places for its customers and communities.
**Why join us?**
***
**- Charitable Partnership**: Proudly support Children’s Cancer Institute (CCI).
**- Inclusivity**:We value diversity and maintain an inclusive workplace.
**- Family Support**: Enjoy our company parental leave scheme.
**- Employee Benefits**:Join the Brickworks Employee Share Plan (for eligible employees).
**- Recognition**:Celebrate success with Employee of the Year and Values Recognition Programs.
**- Growth**:Ongoing education, training, and career progression opportunities for all employees.
**- Support**:Access support programs for you and your family through our EAP provider.
**- Discounts**: Product Discounts are provided for staff and family and friends of staff.
**How to Apply**

You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.

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