Customer Service Officer
4 days ago
**About the company**:
A fantastic opportunity to work for a well-respected brand in the Brisbane market. You will be joining a busy and growing contact centre team in providing the highest level of customer service to their customers.
**About the role**:
- Meeting the needs and motivations of the customer and providing a tailored level of advice to achieve high level customer service outcomes.
- Modify and adapt communication style as required to best suit the needs of the customer.
- Identify and communicate possible improvements to service position.
- Any other administration duties as required
**About you**:
- You will have a minimum of 2 years customer service experience - ideally within a high-volume call centre
- You will have experience in dealing with customers face to face
- You will have a passion for providing the highest level of customer service
- You will have great written and oral communication skills
- You will have intermediate to advanced PC skills
- You will have excellent organisational skills and the ability to manage your time accordingly
**Benefits**:
- Permanent role
- To start ASAP
- Competitive salary + super + salary packaging
- Inner city location - close to ferry, bus and train links
- Great team environment
- Degree Preferred
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