Customer Service Officer

4 weeks ago

Brisbane, Australia Lindsay Australia Limited Full time

Do you love talking to customers and resolving their enquiries?
- Join a team where creativity, diversity and innovation are encouraged.
- Work for a reputable company going through significant growth

**About Lindsay Transport**:
Lindsay Transport is one of the largest transporters of fresh produce and refrigerated freight in Australia and specialise in temperature sensitive, time-slotted freight into Central Markets and major Grocery Distribution Centres. We operate a network of freight terminals with significant cold room facilities across Australia and employ a staff of approximately 1,500 workers.

Lindsay Transport is currently seeking an experienced Customer Service Officer to join the team based in our Brisbane Head Office.

If you’re successful in joining us, you’ll be joining a team where creativity, diversity and innovation are encouraged. Every member of the Lindsay Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the impossible.

**Duties and responsibilities of the role will include but not be limited to**:

- The facilitation and management of customer orders and jobs received
- Liaising with operational staff to ensure all customer requirements are met
- Managing freight bookings and time slot requests
- Ad hoc administrative duties as directed by the Customer Service Manager
- Previous experience in customer service as part of a busy fast paced team
- Intermediate to advanced excel skills
- Ability to prioritise high volume of work and work in a fast-paced environment
- Positive attitude with the willingness to learn
- Superior planning and organisational skills
- Excellent time management skills
- A genuine care factor for the needs of the internal and external customer

**Company benefits**:

- Competitive remuneration
- Access to Employee Assistance Program (EAP)
- Free onsite parking
- Novated leasing and staff discounts
- Access to personal development through education
- At Lindsay's, we believe in investing in the future generation. That's why we offer a comprehensive Traineeship Program designed to provide valuable on-the-job training and development opportunities. Whether you're just starting your career or looking for a change, our Traineeship Program can offer you a rewarding and fulfilling career path in the logistics industry, while also earning a nationally recognized qualification._

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