Customer Service Officer

7 months ago


Mayfield, Australia 247 Roadservices Australia Full time

**About 24/7 Roadservices Australia**

24/7 Roadservices is an Australian company based in Newcastle NSW that provides emergency roadside assistance to customers, nationwide. We are known for our exceptional customer service, timeliness and job satisfaction.

24/7 Roadservices is looking to expand our talented Customer Service team.

**About the Opportunity**

Due to our growing needs, we are looking for Customer Service Officers to join our team.

We are seeking individuals who have a strong interest in the customer service industry, with prior Automotive Industry experience being advantageous but not essential.

**What’s in it for you?**
- Full training to start, so experience isn’t essential.
- Continuous and ongoing development of skills
- Friendly supportive team
- The chance to help customers when they need it most.
- Mayfield office, WFH nights.

**The Role**
- Inbound roadside assistance breakdown/enquiry calls
- Outbound calls
- dispatch of providers nationwide
- Process new memberships/renewals
- Data Entry
- Basic administration duties

**Skills and Experience**
- Exceptional customer service mindset and skills.
- Friendly and highly professional phone manner.
- Advanced communication skills with the ability to communicate on different levels and offer the best solution to each case.
- Excellent written, verbal and listening skills.
- Intermediate computer knowledge.

Please note that we are 24/7 business and therefore require availability for weekdays, some weekend and night work.

**Job Types**: Permanent, Part-time

**Salary**: From $24.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Night shift
- On call
- Weekend availability

Ability to commute/relocate:

- Mayfield, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Mayfield, NSW



  • Mayfield, Australia 247 Roadservices Australia Full time

    **About 24/7 Roadservices Australia** 24/7 Roadservices is an Australian company based in Newcastle NSW that provides emergency roadside assistance to customers, nationwide. We are known for our exceptional customer service, timeliness and job satisfaction. 24/7 Roadservices is looking to expand our talented Customer Service team. **About the...


  • Mayfield, Australia Catholic Schools Office Full time

    About the RoleSan Clemente High School, part of the Catholic Schools Office, is seeking a Permanent Part Time (26 hours per week) Food Service Manager to join their team.The successful applicant will be responsible for the profitable management and operation of the school canteen according to relevant policies, procedures, and WHS legislation.Key...

  • Administration Officer

    7 months ago


    Mayfield, Australia Uniting Full time

    **About the opportunity** Uniting is seeking experienced Administration Officer to work at our Irwin Hall, Mayfield service permanent part time basis basis - 3 days per week, 8 hours per day. You will be working Monday, Friday & can chose the other day. Our Administration Officer is core to the Uniting team, and live and breathe Inspired Care. This role is...


  • Mayfield, Australia Uniting Full time

    **About the opportunity** Uniting Irwin Hall based in Mayfield seeks an Administration Officer to provide comprehensive administrative support and manage reception duties. You will be working 24 hours per fortnight and be available to start soon. This role is vital to delivering our person-centred approach, serving as the welcoming face of Uniting. Beyond...


  • Mayfield, Australia Uniting Full time

    About the opportunityUniting Irwin Hall based in Mayfield seeks an Administration Officer to provide comprehensive administrative support and manage reception duties.   You will be working 24 hours per fortnight and be available to start soon.This role is vital to delivering our person-centred approach, serving as the welcoming face of Uniting. Beyond...


  • Mayfield, Australia A.I.R Recruitment Full time

    **$65k-$70k + super**: - **Full-time permanent role**: - **Great team environment** Our client is a trusted and respected business supplying industrial and engineering products to a broad range of industries. They are well known for their quality service, extensive product range and competitive pricing. Due to internal movement, we’re seeking an...

  • Finance Officer

    4 months ago


    Mayfield, Australia Catholic Schools Office, Diocese of Maitland-Newcastle Full time

    Posted: 11/09/2024- Closing Date: 23/09/2024- Job Type: Permanent - Part Time- Location: Mayfield- Job Category: Accounting & FinanceSan Clemente High School Mayfield is seeking a Permanent Part Time (6hrs per week on Fridays) Finance Officer to join the team January 2025. San Clemente - A Catholic school in the Dominican tradition. Preparing to include...

  • Administrative Officer

    4 months ago


    Mayfield, Australia Catholic Schools Office, Diocese of Maitland-Newcastle Full time

    Posted: 11/09/2024- Closing Date: 23/09/2024- Job Type: Permanent - Part Time- Location: Mayfield- Job Category: Administration & Office SupportSan Clemente High School Mayfield is seeking a Permanent Part Time (30 hours per week) Administrative Officer to join the team January 2025. San Clemente - A Catholic school in the Dominican tradition. Preparing to...


  • Mayfield West, New South Wales, Australia NSW Department of Communities and Justice Full time

    We are seeking a highly skilled Senior Client Service and Community Liaison Officer to join our team at the NSW Department of Communities and Justice.Company OverviewThe NSW Department of Communities and Justice is a dynamic and inclusive workplace that values diversity and strives to make a positive impact on the lives of children, adults, families, and...

  • Meter Exchanger

    2 months ago


    Mayfield West, Australia Service Stream Full time

    Primary LocationNSW - Mayfield WestJob Description SummaryNo experience necessary. All training and PPE supplied. Support a fit, healthy, and active lifestyle. Work outdoors.About the RoleWe are currently seeking Casual Meter Exchangers throughout Newcastle, Lake Macquarie and Hunter Valley to join our team - Keep fit and get paid.As a Meter Exchanger, you...


  • Mayfield, Australia Woolworths 360 Full time

    **Woolworths Trolley Collection & Store Cleaning - Woolworths Mayfield**: **Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers. **When you will be needed**: **We have shifts available throughout the day in particular; the morning...

  • Rto Admin

    3 months ago


    Mayfield, Australia JobQuest Full time

    **About JobQuest**: At JobQuest, a Registered Training Organisation (RTO) we empower individuals by providing access to education, training, and employment opportunities. Our mission is to support individuals and communities in achieving their goals through practical, real-world learning experiences. **Role Overview**: We seek a dedicated and...


  • Mayfield, Australia InfraBuild Full time

    About the OpportunityThis is an exceptional chance to develop your skills and knowledge in Human Resources and Business Administration. As an HR Services Development Trainee, you will have the opportunity to learn from experienced professionals and gain hands-on experience in a dynamic and supportive environment.Company OverviewInfraBuild is Australia's...

  • HR Services Trainee

    1 month ago


    Mayfield, Australia Senior Leadership InfraBuild Full time

    **About the role**: Do you have an interest in Human Resources and Business Administration, but are unsure about where to start? Are you looking to upskill and progress your career? Not only will you have the chance to earn a formal TAFE qualification, but you will also receive valuable on the job training and earn a salary. Based on our site in Mayfield,...

  • HR Services Trainee

    1 month ago


    Mayfield, Australia InfraBuild Full time

    About the roleDo you have an interest in Human Resources and Business Administration, but are unsure about where to start? Are you looking to upskill and progress your career? Not only will you have the chance to earn a formal TAFE qualification, but you will also receive valuable on the job training and earn a salary. Based on our site in Mayfield, you...


  • Mayfield, Australia JobLink Plus Full time

    Location: - Mayfield- Employment Type: - FP - Full-Time Permanent- Department: - Work for the Dole- Closing Date: - 19 Dec 2024Do you want to be part of an organisation that creates opportunities to make positive changes to the lives of people within the community? **About You** A kind, empathetic, culturally aware person who is dedicated to genuinely...


  • Mayfield West, Australia Grace Removals Full time

    **Sentencing/Cataloguing Officer** - Esta blished brand - Dynamic team environment - Autonomous role **About Grace Group** The Grace Group comprises of the Grace Removals; Grace Information Management; Grace Business Services, Grace Mobility Services; Grace Fine Art; and Grace Self-Storage. We are leaders in the removals, storage and information management...


  • Mayfield West, Australia Emergent Group Full time

    **Role Overview** The Marketing Communications Officer supports Emergent Group and its member companies through a range of marketing and communications activities. Under the direction of the Communications Manager, the role is responsible for preparing and publishing content to support established marketing plans and campaigns and contribute to internal...

  • Administration Support

    7 months ago


    Mayfield, Australia ConnectAbility Australia Full time

    **Are you ready for a new challenge and driven to help support Operations succeed?** At ConnectAbility we believe that every person is entitled to the best life possible. Founded in 1992, ConnectAbility is a not-for-profit organisation providing support to individuals across Hunter local government areas. We provide a broad range of personalise support to...


  • Mayfield, Australia Firstchance Full time

    **We are seeking a friendly, patient and reliable reception person for our dynamic organisation.** The position is part time 15hr per week (Mon-Wed) or 16hr per week (Tue & Wed) but ideally with the flexibility to occasionally cover for leave taken by others. Although experience in a similar role within a health or the disability sector would be well...