Fraud Intelligence Lead

2 months ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Lead and support our intelligence team
- Brisbane, Sydney or Melbourne locations
- Hybrid working model, supportive and collaborative culture.

The Fraud Intelligence Lead exists to support the Fraud Intelligence team’s delivery of timely, relevant, and actionable fraud insights and strategic fraud risk mitigation opportunities in Suncorp Insurance.

This role is responsible for ensuring tactical, operational, and strategic intelligence products analyse and leverage available data to support business understanding and outcomes relating to insurance fraud.

**What you’ll do**:

- Support the business in design and improvement across our existing automated fraud control measures.
- Support the business to identify control weaknesses and advising on rectifications.
- Devise and coordinate intelligence issue development projects and coordinate intelligence operations assessment across Suncorp Insurance.
- Support innovation in fraud detection methods to deliver innovative and effective fraud detection solutions which represent industry best practice.
- Lead and manage the intelligence team, providing direction, feedback, and support.
- Ensure team members are informed, engaged, and contributing to shared goals.
- Provide advice to assist the Insurance team in understanding and managing their detection risks.
- Understand innovative intelligence products that underpin the execution of the Fraud & Intelligence strategic plan.
- Fostering a positive working relationship across internal and external stakeholders to highlight fraud insights and mitigate fraud risk.
- Lead the capability uplift of Fraud & Intelligence practices

**What you’ll bring**:

- At least five years’ experience creating insights and recommendations from qualitative and quantitative data.
- Experience as a practitioner completing intelligence operations and using target development methodology is desired.
- Qualifications in Fraud, Intelligence, Criminology, or Investigation are highly considered
- Experience using or leveraging output from statistical tools such as SAS, Pentaho, and Tableau.
- Demonstrated experience successfully leading technical teams.
- Excellent report writing and editing skills.
- Effective oral communicator with demonstrated stakeholder management.
- Ability to confidently operate in a context of multiple deliverables, changing requirements, diverse and challenging clients/stakeholders and shifting timelines

**What we can offer**:

- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
- At Suncorp we build inclusion by providing an environment where everyone _is able to be themselves and feel valued, involved, and respected for their perspectives and contribution._

**Advertised**: 11 Sep 2024 AUS Eastern Standard Time
**Applications close**: 25 Sep 2024 AUS Eastern Standard Time

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