Support Coordinator

1 month ago

North Ryde, Australia Achieve Australia Full time

North Ryde Location
- 12 months contract
- Salary packaging opportunities available

**Purpose of the role**

We are looking for an experienced Support Coordinator to join us for 12 months to assist clients and families to connect with funded disability supports. In this rewarding role, you will be tasked with developing participants’ networks and coordinating supports from a range of sources. You will build capacity for Achieve clients and report back to the NDIA on outcomes and goals.

**About Us**

**At Achieve it’s more than just a job. **You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

We are driven by our Passion, Purpose and Principles:

- Our Passion is social inclusion for people with disability.
- Our Purpose is to build extraordinary lives, supporting people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life.
- We live by our Principles of inclusiveness, stewardship, extraordinary outcomes and ethical practices.

**About the role**

Reporting to the Program Lead, this role oversees client plans to create an empowering and enabling environment for people with disabilities and maximize opportunities for the attainment of personal goals and lifestyles. This role will manage a participant portfolio and will lead case management, planning and coordination of services.

Some of the key responsibilities include:

- Liaising with participants and their families to define program funding allocations.
- Developing individual client budgets.
- Liaising with plan managers to establish appropriate claim processes and monitoring outcomes.
- Working with clients and their families to enhance supports and understand their service agreements and their responsibilities.

**About you**
- Demonstrated understanding of NDIS, principles of Active support and human rights-based approach to service delivery.
- Strong interpersonal and verbal and written communication skills.
- Experience in achieving client outcomes in multiple settings.
- Proficient Computer literacy - able to easily learn and use MS Office Suite and online systems.
- Practical experience in achieving community inclusion and ensuring services maintain appropriatestandards.
- Relevant degree qualification or equivalent experience in support coordination as a service.

**The perks**:

- Salary package options including Fringe Benefits Tax and car leasing.
- Access to personal and financial counselling for you and your family.
- A range of paid leave and flexible working options.
- Support to stay fit and health with fitness memberships and access to wellness programs.

**Pre-employment checks**

**How to apply

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