IT Process Coordinator
2 weeks ago
Melbourne- Ancillary Areas- Contract or TemporaryOur client is a global financial services firm with a well-established presence in Australia, seeking to hire a 12m contract position as IT Process Coordinator, that has recently become available in their growing Melbourne office. This position is well-suited for a relatively junior IT applicant, with ideally 1-4 years’ experience working in an IT Helpdesk Analyst or IT Process Coordinator position, and prior reporting experience with Confluence and JIRA.
**Position Overview**:
**Key responsibilities**:
- Documenting report production processes on Confluence
- Liaising with offshore system owners to ensure data access, data quality and timeliness
- Automating reporting requirements using a variety of methods, including batch scheduling & automated reporting frameworks
- Creating and maintaining data dictionaries
**Ideal prior experience**:
- 1-3 years of experience in the same or similar reporting position
- Some exposure to local technology regulatory requirements (such as CPS234)
- Experience producing reports from a variety of SaaS platforms (ServiceNow, Salesforce, PowerBI etc.)
- Use of JIRA for item tracking and Confluence for digital document production & maintenance
- PowerPoint, Excel & Visio document production for specific forums
- Analytical skills and a structured methodical approach towards statistics and trend analysis
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