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Ecommerce Digital Coordinator

2 months ago

East Melbourne, Australia Clicks IT Recruitment Full time

Oversee and drive the development of the online sales strategies across all online channels (marketplaces and developing our own ecommerce platform). Manage stock levels and responsible stock forecasting and ordering, whilst working with our 3PL, to maximise best efficiencies to achieve sales KPI's and maximising our sales online. Responsibilities will also include some product development and execution of social and web content as well as ensuring strong product acumen to facilitate online channels. By leveraging past experiences and by utilising insights and trends you will ensure the organisation is best positioned to optimise opportunities across multiple online channels.

**KEY RESPONSIBILITIES**:

- Manage stock levels
- Replenishment and/or ordering of new ranges
- Stock forecasting
- Prepare open to buy documents that will be presented to finance for sign off, of new orders
- With our Online Specialist Manage online channels that best suit our ranges
- With the Online Specialist, you will manage all facets of the online platforms. EG: Range data entry onto platforms, Manage our delivery partner, Product instructions and packaging, Margin management
- You will be a driver for online sales for the business
- Implement Key Performance Indicators to monitor and manage online business
- Ensure that the business's brands are strongly represented across all platforms
- With our Online Specialist grow digital footprint and sales volume
- Co-manage with our online specialist our ecommerce website/ other selling platforms
- Develop revenue generating marketing campaigns to help grow online platform
- Execute ranges purchased by the buyer for online channels
- Support the ownership of the Go-To Market process with campaigns that support the brand architecture
- Ensure that the businesses marketing communications promote the right message to maintain a good brand image
- Support with brief of marketing material and communications, print and digital via our marketing team
- Communication strategy to support our Customer Value Proposition for our consumers
- Analysis of customer research, current market conditions and competitors
- Deliver to the business consumer insights research and findings
- Maintain effective internal communications
- Report on investment return
- Ensure seamless customer experience across the eCommerce site(s)
- Work closely with our marketing and digital team, as they will execute your online communications
- You will have close contact with our Online buyer, Digital and marketing team, 3PL, Suppliers, Online contacts, Customer service
- Automate online selling process's where we can
- Process online orders
- Engage with our customer service team
- Drive 3PL KPI's
- Identify new product opportunities and innovations to bring to market
- New Product Development
- Be the "gate keeper" for Open to Buy, Margin Management, Inventory Control and Planning. Ensuring the category has best chance to meet category KPI's

**REQUIREMENTS & QUALIFICATIONS**:

- Degree qualification in Marketing and/or Finance and/or Stock Planning related discipline
- Stock planning and forecasting experience
- Finance and profit management
- Degree qualification in Marketing or related discipline
- Sales driven and Some Product Development experience
- Proven experience developing marketing plans and campaigns
- Strong project management, multitasking, and decision-making skills
- Experience with automation and CRM tools
- Some proficiency with online marketing and social media strategy
- Creativity and desire to take risk in order the business to stand out from the crowd
- Digital marketing understanding.
- Ability to analyse campaigns against key metrics, using these insights to inform future campaigns/activities
- Flexible and versatile
- Strong commercial acumen

For further information please contact Alana Moussa at Clicks IT Recruitment on +61 407 333 819.
At Clicks we embrace diversity, inclusion and equal opportunity.
plus superannuation
plus superannuation

Type
Permanent

Category
Project / Program / PMO support

Reference ID
BBBH73243

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