Expression of Interest, Line 1 Risk and Compliance

4 months ago

Toowong, Australia Auto & General Insurance Full time

**About us
Auto & General (A&G) is the fastest growing underwriter in Australia. We provide insurance products and solutions to safeguard our customers in their time of need, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - Qantas, ING and Virgin Money.

Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

**About the roles
Due to A&G’s substantial growth, we're looking for passionate risk and compliance professionals in the greater Brisbane area through to the Sunshine Coast who are looking to kickstart or expand their career in the financial/insurance industry. A&G is transforming its risk and compliance culture and is focussed on modernising and improving our insurance, people and customer experience. For our Risk and Compliance Line 1 & 2 teams, there’s a strong commitment to uplift the technical, professional and behavioural skills that will encompass better risk identification and management across the insurance business.

As a Risk and Compliance professional you'll be the ‘face’ of risk and compliance enterprise wide and will confidently and competently uplift risk maturity through:

- managing compliance obligations and changes in both the internal and external landscape
- identifying, strengthening and validating risk registers
- mapping and strengthening controls
- strengthening our controls through analysis and process.

You’ll enjoy developing and maintaining genuine relationships with our internal stakeholders and customers, by providing advice and information on A&G’s risk and compliance program. Further, you’ll relish the opportunity to meet and surpass our risk and compliance targets and work as part of a high performing and collaborative team.

**About you
At A&G, we take pride in our commitment to our risk culture uplift and our dedication to providing exceptional ongoing service to our customers. We’re looking for ? dedicated risk and compliance professionals who always provide top-tier line 1 support to the operational side of the business which leads to positive customer and employee outcomes.

To do this, you’ll show your solid knowledge of risk and compliance across the financial industry with insurance experience being highly regarded, and the ability to analyse and implement processes to strengthen our business risk controls. You’re motivated to create lasting connections and positive customer experiences and like being part of a collaborative team environment.

You’re driven to exceed the expectations of your customers and internal stakeholders and have the drive to tailor your approach to each interaction. You have a proactive and customer-centric and risk culture attitude and the ability to identify and anticipate risk control needs.

You’ll also have the skills to use various technical systems including proven experience (highly regarded) with a GRC tool, along with great written and verbal communication skills and careful attention to detail.

**Our perks
- Location - These roles are based across our Toowong, North Lakes and Sunshine Coast Queensland offices - all convenient locations close to local retail, restaurants and other amenities.
- Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave - We support our new parents with paid parental leave and other benefits.
- Workplace giving - If you’re passionate about a cause, then we are too - we offer workplace giving and we’ll dollar match your donations to registered charities.
- Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
- Employee discounts - You’ll receive discounts on Budget Direct Car, Home, and Travel insurance.
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites. Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

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