Customer Service

4 days ago


Melbourne, Australia Robert Half Full time

Exciting opportunity to kick start your corporate career Join this growing organisation with excellent culture in the CBD

**The Company**

This national organisation specialises in variety of products and focuses on growth and providing an optimum level of customer service at all times.

**The Role**

You will be the first point of contact for many queriers in regard to payments and refunds. Some of the duties will include:

- Take ownership and see customer requests through from start to finish
- Accurately lodge all cases and solving customer queries and relevant details in Salesforce
- Maintain knowledge of a variety of relevant business systems, proactively troubleshoot and identify potential faults promptly
- Have an ability to navigate multiple systems while talking on the phone
- Take high volume of inbound calls

**Please note that there are multiple positions available on a rotating roster from Monday to Sunday roster between 7:00am to 12:00am.**

**About You**
- You have excellent phone manner and communication skills
- You have excellent problem-solving skills, with the ability to be proactive and take ownership
- You have the ability to multitask and handle challenges in an efficient and effective manner
- You are switched on and personable and have strong attention to detail
- You are computer literate and willingness to learn new skills
- You have previous call centre experience or come from hospitality or retail background
- You have the ability to display a high level of resilience, remaining calm in high-pressure situations

**Job Reference No: 06810-0012444608 SJ



  • Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...

  • Customer Service

    7 months ago


    Melbourne, Australia HOBAN Recruitment Full time

    **Casual Customer Service Representative** Location: Various Locations Position Type: Casual **Salary**: $20+ per hour Are you an enthusiastic and customer-focused individual with a passion for providing exceptional service? If you enjoy working outdoors, interacting with people, and taking on a dynamic role, we have the perfect opportunity for you. **Key...

  • Customer Service

    1 week ago


    Melbourne, Australia Moment Group Full time

    Melbourne Moment Group has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing Real Estate company. Do you love building solid customer relationships? Then this position may be for you. This is a long-term permanent opportunity which starts the end of March! **Responsibilities**: - Receiving...

  • Customer Service

    7 months ago


    Melbourne, Australia Universal Business Team Full time

    **About the Company**: MPI Automotive is a well-respected name in the automotive industry, known for its exceptional products and services. MPI are a passionate team dedicated to offering outstanding products and services to their customers. And now, we're on the lookout for a friendly, enthusiastic, and customer-focused individual to join the team. **Role...

  • Customer Service

    7 months ago


    Melbourne, Australia Moment Group Full time

    Melbourne **Description**: Moment Group has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing Real Estate company. Do you love building solid customer relationships? Then this position may be for you. This is a long-term permanent opportunity which starts the end of...

  • Customer Service

    2 days ago


    Melbourne, Australia Robert Half Full time

    Be a part of one of Australia's respected Financial and Insurance groups on a 12-month temporary basis. This global organisation, offer financial solutions and convenience that customers require for their product and services. They strive to be the company of choice for their customers from Insurance and Financing. **The Role**: Reporting to the Customer...

  • Customer Service

    4 months ago


    Melbourne, Australia Sobha Realty Full time

    We are hiring for one of the top leading BPO having their presence in 20+ Countries, and recently they have opened up in Melbourne, Australia.! Multiple positions available 1. Customer Service Agents 2. Team Lead (Collections) 3. Team Lead (Customer Service) 4. Quality Lead 5. Trainer (Collections) 6. Trainer (Customer Service) 7. Customer Service...

  • Customer Service

    6 days ago


    Melbourne, Australia Veritas Recruitment Full time

    Entry level position with career development - Work close to home - Fun and dynamic team **The Company** Our client is a leading distributor of some the world's most exciting appliance brands and electrical products. They possess a strong history of steady growth and a reputation for quality products and customer service across the Australian and New...

  • Customer Service

    4 days ago


    Melbourne, Australia SMAART Recruitment Full time

    8th of August start date | Social, fun & dedicated team - Core values - Together, Honest & Brave - Monday - Friday, 9am - 5pm We are excited to be working with a bank where you have the opportunity to develop your career while **making a difference in the community.** Located right in the heart of Melbourne's CBD, you will be working in a growing...

  • Customer Service

    6 days ago


    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    **About the Company** Our client based in South East provide technical services Nationally across Australia providing quality building contents and restoration 24/7. They have the latest technical systems to ensure a fast and successful income especially in emergency situations. **About the Role** Due to growth we are currently seeking Temp to Perm...

  • Customer Service

    3 hours ago


    Melbourne, Australia Veritas Recruitment Full time

    Staff health and well-being program - National role with career progression - Work close to home in state of the art facilities **The Company** Our client is a well-established business who design and manufacture a wide range of mechanical systems for their customers. The company, embracing emerging technologies within a growing global market, has a sound...

  • Customer Service

    3 hours ago


    Melbourne, Australia Veritas Recruitment Full time

    Staff health and well-being program - National role with career progression - Work close to home in state of the art facilities **The Company** Our client is a well-established business who design and manufacture a wide range of mechanical systems for their customers. The company, embracing emerging technologies within a growing global market, has a sound...

  • Customer Service

    6 days ago


    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    Our client based in the South East Suburbs are a specialist in Window Furnishings and have been in operation for 35 years and supply to both the domestic and commercial markets. All the blinds are manufactured and assembled on site in their state of the art fabrication facility. Due to growth they are currently seeking a Permanent Customer Service Guru to...

  • Customer Service

    7 months ago


    Melbourne, Australia Lyka Pet Food Full time

    Salary on this job ad is purely an estimate provided by Indeed and not representative of actual salary. **This is a Customer Care Specialist role with Lyka based in Melbourne, Australia** **Why Lyka** Our capes are on to reshape pet wellness, an industry built around outdated and shady products and practices. Our first brand, Lyka, delivers fresh,...

  • Customer Service

    7 months ago


    Melbourne, Australia elle belle recruitment Full time

    Rapidly expanding training provider! - Temporary to Permanent opportunity! - Supportive and collaborative team! **Are you passionate about providing exceptional customer experiences and in the construction sector? We're looking for a dedicated individual to join our team as a Customer Service Representative within our training provider organization.** -...

  • Customer Services

    6 days ago


    Melbourne, Australia FourQuarters Full time

    Fresh graduates encouraged to apply! - Opportunities to go permanent for those interested in the industry! - Monday - Friday, full time positions! Due to a boom in business, we are seeking 10 x Customer Services Representatives for a Banking & Financial Services company in the Melbourne CBD. - The role;_ Monday to Friday, 8:30am - 5:00pm Hourly Rate - $30...

  • Customer Service

    6 months ago


    Melbourne, Australia Dixon Appointments Full time

    $34.36 per hour + Super - WFH Options - Immediate Start - 6 months **Customer Service Officer** - $34.36 per hour + Super - Immediate start - WFH Option **The organisation** A Victorian agency of the State Government that manages and protects Melbourne's major water resources on behalf of the community. **About the role** You will be answering enquiries...

  • Customer Service

    3 hours ago


    Melbourne, Australia Veritas Recruitment Full time

    **THE COMPANY** Our client is a well-established company within the chemical supply & manufacturing sector. With a long history in the sector, this company maintains a view on the present but is also focused on continuous improvement. With multiple business segments, well-developed technology & sound market position in their industry, they provide their...

  • Customer Service

    7 months ago


    Melbourne, Australia Lotus People Full time

    **$32.35ph + Super, 6 months, temp opportunity with high potential to go permanent - multiple roles!**: - **Incredible team culture, beautiful new offices - great location with the opportunity to have WFH flexibility**: - **Customer service & administrative support, Global Fintech** **THE COMPANY** This international Fintech is one of the leaders in their...

  • Customer Service

    3 hours ago


    Melbourne, Australia Veritas Recruitment Full time

    Work close to home in Deer Park + WFH options - Enjoy the flexibility of temp work with the potential to go perm - Weekly pay cycle | Start work ASAP **THE COMPANY** Our client is a well-established company within the chemical supply & manufacturing sector. With a long history in the sector, this company maintains a view on the present but is also focused...