Customer Service

6 months ago

Dandenong, Australia DuluxGroup Full time

**About the role**

We are seeking a Customer Service - Advice and Specification Assistant to join our Advice and Specification Team to commence with us on a permanent part-time basis. This administrative role will be reporting to the Advice and Specification Manager. The primary purpose of this position is to deliver outstanding service for specifiers and our customers which will result in continuous and increased business growth within our Powder Coatings business unit, by co-ordinating and being responsible for the supply and control of marketing colour materials, brochures and sample panels to Architects, Specifiers, Builders, Powder Coaters, and Consumers.

You will be based at our office in Dandenong South to perform the role, Monday to Thursday, 10:00am - 2:00pm; Friday 10:00am - 1:00pm. However the role could lead to extended hours over time.

**Responsibilities**
- Experience in a sales role in a similar industry would be beneficial
- Ability to develop and continuously improve processes and systems.
- Proven customer support experience.
- Strong phone contact, handling skills, and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent written and verbal communication skills.
- Experience with Live Chat would be beneficial

**Why DuluxGroup?**

As a member of our team, you'll unleash your potential, grow, achieve and thrive with us.

We offer a fast-paced work environment that values collaboration, rewards high-performance, and inspires innovation.

But it's not just about the work - it's also about the people.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

**Benefits**
- Opportunities to work flexibly at all stages of your career
- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our “Community Action Day” and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

**Realising your full potential starts here**

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

DuluxGroup is made up of six main business areas comprising of 50 well recognised brands, this opportunity sits within our Dulux Paints and Coatings business. Dulux Paints and Coatings is Australia’s leading marketer and manufacturer of premium branded decorative paints, woodcare coatings and texture coatings.

Applicants must have sufficient working rights for this role.

**How to apply**

Click APPLY or contact** John Christou** on **0456 877 417** for a confidential discussion.

Video

  • Customer Service

    6 months ago

    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period **We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.** **About Us...** Doors and...

  • Customer Service

    6 months ago

    Dandenong, Australia Auslift Equipment Full time

    Auslift is an established, family owned market supplier of heavy machinery. We have been experiencing massive growth including an expansion into a new facility, meaning we need new team members to join our elite business. We are leaders in our field and working across multiple sectors including residential, commercial and industrial. Our network is...

  • Customer Service

    7 months ago

    Dandenong, Australia Fleetwood Australia Full time

    Market leader in both modular construction and RV sectors - ASX listed company - Amazing career opportunities - Work with a collaborative team **About Us**: Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our...

  • Customer Service Manager

    6 months ago

    Dandenong, Australia Blue Lion Moving Services Full time

    **Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...

  • Customer Service

    5 months ago

    Dandenong, Australia Otter Fencing Full time

    _**Belong to an Australian owned & operated business with a longstanding 65-year track record.**_ - Otter Fencing = a great business culture and a team that support and care for each other. - Permanent Full-time position, Mon - Fri 8.30am - 4.30pm | Training provided. - Put in, show initiative, be supported & build a great long-term future for yourself...

  • Customer Service Representative

    2 months ago

    Dandenong, Victoria, Australia Sika Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...

  • Customer Service Coordinator

    1 month ago

    Dandenong, Victoria, Australia Baptcare Full time

    About the RoleWe are seeking a skilled Customer Service Support staff member to join our Home Care Package services team at Baptcare. This full-time role involves providing exceptional customer service to our clients, managing their accounts, and coordinating services to meet their needs.Key ResponsibilitiesProvide internal and external customer service via...

  • Customer Service Representative

    6 months ago

    Dandenong, Australia Vic Recyclers Full time

    Location: Dandenong South Position: Customer Service Representative Industry: Automotive Are you passionate about cars and providing exceptional customer service? We're a leading car buying company based in Dandenong South, and we're looking for a Customer Service Representative to join our team. If you have previous experience in the car industry and are...

  • Customer Service Officer

    6 months ago

    Dandenong, Australia Cleanaway Full time

    Vacancy no: - 518871 Work type: - Casual **Location**: - Dandenong South VIC Australia Categories: - Customer Service **Join Our Vibrant Customer Service Team at Cleanaway!** Are you ready to embark on a rewarding career where you can make a real difference? Cleanaway, Australia's leading waste management company, is seeking enthusiastic individuals...

  • Customer Service Manager

    7 months ago

    Dandenong, Australia Danfoss Full time

    Requisition ID: 37451- Job Location(s): Dandenong South, AUDanfoss is looking for an experienced Customer Service Manager, with strong support from the senior management team, will lead and coordinate the daily activities of the Danfoss Customer Service Centre for the Pacific region. These include customer enquiry handling, order processing, order expediting...

  • Customer Service Officer

    6 months ago

    Dandenong, Australia Page Personnel Full time

    Full time Permanent Role - $65,000 + super **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training and an encouraging team, this is...

  • Customer Service Administrator

    6 months ago

    Dandenong, Australia Page Personnel Full time

    $60,000 -$70,000 + super (pending experience) - Dandenong South Location **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training...

  • Customer Service Professional

    4 weeks ago

    Dandenong, Victoria, Australia Sika Full time

    We are seeking a Customer Service Professional to join our team at Sika Australia.About the RoleAs a Customer Service Professional, you will be responsible for delivering exceptional customer service and support to our clients. This will involve answering and responding to inbound phone calls regarding resolving customer issues, delivery times, quotes,...

  • Customer Service Manager

    6 months ago

    Dandenong, Australia JELD-WEN Full time

    Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand worldwide, securing an international reputation for quality, innovation and design. Corinthian is part of the JELD-WEN family, the world's largest supplier of timber doors and windows. **About our Opportunity** As the Customer Service Manager of our Corinthian...

  • Customer Service Representative

    1 month ago

    Dandenong, Victoria, Australia Dental Corporation Full time

    Customer Service Representative OpportunityWe are growing our network of Visa Medical Assessment Centres to provide a Bupa experience for our visa applicants in the communities where they live.As a Customer Service Representative, you will be the first point of contact for our customers and provide information and instructions to help guide them through the...

  • Customer Service Administrator

    5 months ago

    Dandenong, Australia Lotus People Full time

    Customer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start Are you a customer service/administrator superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...

  • Customer Service Representative

    6 months ago

    Dandenong, Australia Sharp & Carter Full time

    Dandenong South location with an immediate start - Permanent role - $60,000 plus super - Career progression encouraged within this growing business **About the role**: Are you an enthusiastic person who enjoys collaborating with internal and external stakeholders?! This is a varied and dynamic role that focuses on customer service and transport...

  • Customer Service Representative

    6 months ago

    Dandenong, Australia Zen DB Solutions Full time

    **Customer Service Representative** **Excellent opportunity to work for a** Company with a highly respected name in it's industry Organise Supply and service to industrial machines at client businesses Customer Service (Dayshift) Casual probation upto 6 months with a view to permanency Applicants with previous experience working as a customer service...

  • Customer Service Manager

    6 months ago

    Dandenong, Australia Linear Technik Full time

    We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the customer service team - Implement service policies to deliver maximum customer satisfaction - Recommend changes to policies and procedures to exceed customer...

  • Customer Service Consultant

    6 months ago

    Dandenong, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...