Administration & Compliance Training Coordinator
3 weeks ago
Professional Team
- Systemised processes
- Large Stable Business
**About the Company**
Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.
**About the Role**
To support our growth focused approach, we are seeking a
**Branch Administration Training & Compliance Coordinator **to join our
**Dandenong** branch. You will Assist the Manager with the development of Admin & Customer Service training suit from the process documentation available targeted to Branches that covers onboarding new staff, refresher training and roll-out of new processes.
**Key Duties and Responsibilities Include**:
- Undertake planned Travel to the Branches
- Assist Branches with adopting the standardized processes and assist with trouble shooting.
- Assist the manager in conduction periodic compliance reviews at the Branch, documents process conformations and issues and report findings.
- Provide training and feedback on all Branch administrative processes to ensure standardization across the business.
- Work with Supervisor and identify high impact areas such as Credits management & Manual dockets to curtail outgoing cash through the P&L
- Assist Corporate Training team and formalize training content in the Supagas L&D platform as required.
- Other tasks as required from time to time by Supervisor
**Key Skills and Experience**:
- 2-3 Years’ experience in Training, Coaching and mentoring in a previous role
- Strong Verbal and written communications skills
- Experience in ability to document processes and develop training material
- Pronto Knowledge highly desirable
- Travel is essential
- A National Police Check and Demerit Points Statement is required PRIOR to commencement.
**Benefits**
- Continual ongoing support and training provided
- Career opportunities
- Rewarding employee program
- Work for an Essential Service for financial security
- Significant future
Most importantly at Supagas we value
**attitude **above all else. We are looking for the next team player to embody the
**'Yes We Can'** ethos
- Please note: only applicants shortlisted for this role will be contacted_
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