Participant Follow Up Function Officer

4 months ago

St Leonards, Australia Cancer Institute Division Full time

**_Participant Follow Up Function Officer_**

**Employment Type**: 2 x Full Time Temporary for a period up to 30 June 2025 with the possibility of extension
**Position Classification**: Health Manager Level 1
**Remuneration**: $81,581 - $108,532 per annum, excluding superannuation
**Hours Per Week**: 40 (38 Standard, 2 hours towards ADO)
**Location**:1 Reserve Road, St Leonards, Sydney
**Requisition ID**: REQ521613
- **Be part of an organisation that makes a difference in cancer control in NSW.**:

- **Contribute to better bowel cancer outcomes**:

- **Aboriginal and Torres Strait Islander peoples are encouraged to apply.**

**_ Where you will be working_**

The Cancer Institute NSW is the NSW Government’s cancer control agency, established to lessen the impact of cancer across the state.

Working at the Cancer Institute NSW means joining a team of committed and dedicated staff who are proud to be a part of the Institute’s purpose of overseeing and accelerating the effectiveness of cancer control in NSW.

The Cancer Institute is a collaborative working environment that encourages diversity and inclusion in how we work and the way we work together. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Greater consideration will be given to suitable applicants, in order to improve access to employment and career opportunities (GSE Rule 26).

**_ What you will be doing_**

In this role you will be required to actively communicate over the phone with participants and health care professionals regarding bowel screening test results following participation in the National Bowel Cancer Screening Program. The PFUF Officer encourages participants along the bowel cancer screening pathway but does not provide clinical advice.

In addition, the PFUF team contributes to corporate knowledge to support the NSW Bowel Cancer Screening Program to meet strategic priorities.

You will have demonstrated experience in:

- Providing a high quality, person-centred service including adherence to privacy and confidentiality legislation, as well as efficient and accurate data entry, reporting, and record management.
- Communicating effectively and sensitively to establish rapport in challenging circumstances, e.g. participants who are distressed when faced with a positive result (noting that the majority of positive results do not result in a cancer diagnosis).
- Adapting communication styles with various audiences, such as participants and health care professionals, regarding medical procedures and health care systems, screening and diagnostic processes.
- Participating in peer review, quality assurance and/or quality improvement processes.
- Interpreting and communicating best practice guidelines, understanding possible risks and outcomes for participants of not following evidence-based guidelines and clinical advice, and understanding relevance and importance to different target audiences.
- Contributing to broader organisation initiatives such as the NSW Cancer Plan which aims to increase early detection of cancer and improve cancer outcomes.
- Your resume (maximum five pages)
- A covering letter addressing the Essential Requirements, as outlined in the Role Description
- A response to the 2 Pre-screening Questions in a separate word document.

**_ Essential requirements_**
- Tertiary qualifications in a health-related discipline and/or relevant experience in a health/science field.
- Extensive communications skills and experience working directly with customers/patients in a customer service or ideally health environment.
- Demonstrated ability to work successfully in small work group teams to provide a high-quality service.
- Experience in managing stressful or critical customer/patient interactions with mínimal direction.

**_ Pre-screening questions_**

Question 1 (250 word limit)

Consider a specific occasion when you had to convey information to a patient/client to influence them to change their behaviour or engage in action. Briefly outline this specific situation, how you interacted with the patient/client, the patient/client’s response, and the outcome.

Question 2 (250 word limit)

Describe a situation when a number of important things required your attention and time did not allow you to complete them by the deadline. How did you manage this? What was the outcome?

**_ Interested?_**

For more information:

- Click here for the Role Description

**Applications Close: Thursday, 3 October at 11.30 pm.**

The CORE+4 Values define what is important to the Cancer Institute NSW and our employees.
Our values are: Collaboration, Openness, Respect, Empowerment, Strategic, Supportive, Innovative and Flexible.

The Cancer Institute NSW is unable to offer salary packaging. Salaries will be negotiated commensurate to experience and qualifications of the role.

To be eligible for permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency.

  • Administration Officer

    2 weeks ago

    St Leonards, Australia Ashdown Consulting Full time

    $28.50 - $40 p/h + Super - 10 Month Contract - St Leonards / WFH **Administration Officer |10 Month Contract |Up to $44.20 p/h inc. Super** - $28.50 - $40 p/h + Super - 10 Month Contract - St Leonards / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within...

  • Project Administration Officer

    7 months ago

    St Leonards, Australia Total Resource Solutions Full time

    **Project Administration Officer** A Project Administration Officer is required by a NSW Government Department in St Leonards on an initial 2-month contract **Key accountabilities** - Deliver a wide range of administrative support functions including, records management, accounts and routine purchasing, routine correspondence and meeting minutes, document...

  • Payroll Officer

    4 months ago

    St Leonards, Australia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Maternity and Neonatal Project Officer

    2 months ago

    St Leonards, Australia Agency for Clinical Innovation Full time

    **Maternity and Neonatal Project Officer** **Agency for Clinical Innovation** - Join an organisation passionate about delivering improved health care. - Be responsible for supporting the activities and priorities of the Maternity and Neonatal Network. - Flexible Working Organisation based in state of the art, agile offices in St Leonards. **We are looking...

  • Branch Administration Officer

    4 days ago

    St Leonards, Australia Charterhouse Full time

    **Branch Administration Officer - NSW Government** - Immediate start - Initial 3 month contract with view to extend - St Leonards location (Some hybrid flexibility is available) - $42 - $45ph + super - Full time, Monday - Friday - Temp Government contract This large Government department within the health sector is seeking an experienced and hardworking...

  • Payroll Officer

    7 months ago

    St Leonards, Australia Ashdown Consulting Full time

    $100,000 - $110,000 + Super - St Leonard's Location W/WFH - 12 month contract **Payroll Officer | 12 month contract | Up to $121k Incl. Super** - $100,000 - $110,000 + Super - St Leonard’s Location W/WFH - 12 month contract **About the company** Our client is a large global pharmaceutical organization who have a range of well-known over the counter and...

  • Implementation Officer

    2 days ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time (up to 30 June 2026) **Position Classification**: Health Manager Level 3 **Remuneration**: $127,150 - $144,444, plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ542464 **Closing Date**: Sunday 26 January 2025...

  • Project Support Officer

    3 months ago

    St Leonards, Australia Ministry of Health Full time

    The Corporate Services & Business Improvement Branch (CSBI) is part of the FSAM Division of the NSW Ministry of Health (MOH). CSBI co-ordinates the strategic direction and provide high-level advice and service delivery to the Financial Controller, Division and Branch executives and project managers in relation to planning, evaluation, use and maintenance of...

  • Systems Officer

    7 months ago

    St Leonards, Australia eHealth NSW Full time

    **Employment Type**: - Full Time - Permanent - 38 hour working week within a flexible WFH model - Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards - Attractive salary, $109,802 - $127,349 + 11% Super and Annual Leave loading - Drive digital transformation within Australia’s largest public health system **About...

  • Bmt+ct Clinical Project Officer

    7 months ago

    St Leonards, Australia Agency for Clinical Innovation Full time

    **BMT+CT Clinical Project Officer** **Agency for Clinical Innovation** - Join an organisation passionate about delivering improved health care. - The Clinical Project Officer will work collaboratively and closely with site specific key stakeholders including program directors, clinicians, scientists, pharmacists, data managers, LHD managers, consumers, NSW...

  • Social Media Officer

    3 months ago

    St Leonards, Australia Ministry of Health Full time

    **Social Media Officer** Join the Social Media Team at the NSW Ministry of Health for an exciting temporary opportunity as Social Media Officer in the Strategic Communications and Engagement branch. **About us** - We are a passionate, creative team of social media experts dedicated to sharing important health messages with the people of NSW - Explore...

  • Team Leader

    7 months ago

    St Leonards, Australia Humanity Health Group Australia Full time

    Long term career opportunities and growth - Support from an innovative organisation and unrivalled professional support **Your tomorrow starts with you today** Are you a passionate, driven and experienced customer service administrator looking for a chance to contribute your skills and expertise to a company that strives to make a positive difference in...

  • Accounts Receivable Officer

    6 days ago

    St Leonards, Australia Stitch Recruitment Full time

    Temporary to Permanent Option - St Leonards Location - Perks - Hybrid Work Model, 6 weeks Leave, Study Support **The Company**: With offices gloabally, this firm has experienced exceptional growth and is fast becoming the leader within Sales and Marketing across Australia. They are proud innovators and embracing technology to ensure their clients can...

  • Administrative Support Assistant

    4 months ago

    St Leonards, Australia Ministry of Health Full time

    **Administrative Support Assistant - Expression of Interest - This is a secondment opportunity where you are required to have permission from your home agency to be released from your usual duties for the period._ - Employment type: Full-time, Secondment (up to May 2025) - 35 hour working week, with flexible arrangements - Participate in purposeful work...

  • Executive Assistant

    6 days ago

    St Leonards, Australia APG Workforce Full time

    Government Role - $53.00 Per Hour + Super - St Leonards Location APG is currently seeking an experienced Executive Assistant for a 3-month contract within a St Leonards Government Sector. - 3-month contract, possibility of extension - Pay Rate: $53.00 Per Hour + Super - Working Hours: 7 hours per day / 35 hours per week **Primary purpose of the role** - To...

  • Functions & Events Coordinator

    7 months ago

    North St Marys, Australia St Marys Rugby League Club Full time

    **FUNCTION & EVENT COORDINATOR** St Marys Rugby League Club creates great times and memorable moments in the heart of Western Sydney and is proud of its reputation as a premier Sydney entertainment and sporting facility but with a real sense of family and community spirit. Here you can enjoy one of our four family friendly dining options, specialist bars,...

  • Communications Officer, Property

    6 days ago

    St Leonards, Australia RSL LifeCare Full time

    Full-Time Permanent Opportunity Newly created position Based in St Leonards with hybrid work available - 2 days from the office Work for a for-purpose organisation and feel good about what you do! Highly Competitive Salary - $120 - $130k + super. Opportunity: We are looking for a motivated and skilled communications professional to join our team. As the...

  • Finance Officer

    7 months ago

    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Revenue Officer

    7 months ago

    St Leonards, Australia Ashdown Consulting Full time

    $65,000 - $70,000 + super + NFP salary packaging options - Easy to access St Leonards location. - Hybrid working arrangements. **Revenue Officer I Permanent I Up to $77K Incl super** - $65,000 - $70,000 + super + NFP salary packaging options - Easy to access St Leonards location. - Hybrid working arrangements. **About the Company** With 70 locations around...

  • Facilities Officer

    7 months ago

    St Leonards, Australia MBC Recruitment Full time

    Great short term gov contract at St Leonards location - Working with Children Check required - Use your facilities & asset management experience **Role Title**: Facilities Officer **Start Date**: ASAP **End Date**: 30/06/24 **Pay**: $45-$55 per hour including casual loading **Location**: St Leonard's **Primary Purpose of the Position** The Facilities...