Technical Content Developer
3 months ago
Attractive rate on offer
- Flexible hybrid working arrangements
- ASX listed company
We are a young, dynamic, and growth-orientated company offering a fast-paced and supportive environment.
**The Organisation**
Our client is a leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight they work closely with their customers to design, build and sustain assets, infrastructure, and facilities.
**The role**
As a technical content developer, you will be responsible for creating high-quality documentation for a key strategic project that involves the implementation and adoption of ServiceNow platform. You will work closely with the Technical Writer, Process Improvement Specialist and leadership team.
**Responsibilities**
- Developing a 12-month plan for how 'knowledge' would support ServiceNow and the way front-line people across the company interact with it
- Developing content management principles to ensure continuous improvement/audits are part of the process
- Developing a style guide for content writing, including tone of voice
- Guiding the technical writer in building a stakeholder map to ensure consistency and accuracy of the documentation.
**Skills and experience**
- Knowledge of ServiceNow platform and its features is essential
- At least 3 years of experience in developing technical content for software products or services
- Excellent writing and editing skills, with attention to detail and accuracy
- Experience in using content management systems and tools
We are committed to achieving a diverse workforce, and we strongly encourage Female, Aboriginal and Torres Strait Islander applicants.
**How To Apply**
For more information about the role please contact Emily Harris on 0484 602 490.
Please note, in order to be considered for this role you must have full Australian working rights.
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