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Technical Content Specialist
2 months ago
Noggin Pty, a leading provider of SaaS solutions for safety, security, and incident management, is seeking a skilled Technical Content Specialist to join its team. As a critical component of the company's product development cycle, this role will be responsible for creating high-quality, user-centric content that showcases the depth and capability of Noggin's product.
Key Responsibilities:
- Develop and curate Noggin's product knowledge base, ensuring users have a comprehensive understanding of the product's features and capabilities.
- Collaborate with the Product and Engineering teams to drive the development of learning content that aligns with the company's vision.
- Design and create engaging learning materials, including how-to videos, interactive training, and other content types.
- Translate technical aspects of the product into user-friendly, accessible content that meets the needs of diverse user groups.
- Stay up-to-date with product development cycles and identify opportunities to enhance content and training offerings.
Requirements:
- Proven experience as a Technical Writer in the SaaS industry, with a strong background in creating engaging and user-centric content.
- Excellent communication skills, with the ability to translate technical concepts into clear, concise language.
- Strong understanding of branding and content marketing principles.
- Ability to work collaboratively with cross-functional teams to drive content development and product vision.
- Passion for creating high-quality content that drives user engagement and satisfaction.
What We Offer:
- A dynamic and supportive work environment that fosters creativity and innovation.
- Opportunities for professional growth and development, with a focus on building skills and expertise.
- A competitive salary and benefits package that reflects the company's commitment to employee well-being.