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Technical Content Specialist

2 months ago


Melbourne, Victoria, Australia Noggin Pty Full time

Noggin Pty, a leading provider of SaaS solutions for safety, security, and incident management, is seeking a skilled Technical Content Specialist to join its team. As a critical component of the company's product development cycle, this role will be responsible for creating high-quality, user-centric content that showcases the depth and capability of Noggin's product.

Key Responsibilities:

  • Develop and curate Noggin's product knowledge base, ensuring users have a comprehensive understanding of the product's features and capabilities.
  • Collaborate with the Product and Engineering teams to drive the development of learning content that aligns with the company's vision.
  • Design and create engaging learning materials, including how-to videos, interactive training, and other content types.
  • Translate technical aspects of the product into user-friendly, accessible content that meets the needs of diverse user groups.
  • Stay up-to-date with product development cycles and identify opportunities to enhance content and training offerings.

Requirements:

  • Proven experience as a Technical Writer in the SaaS industry, with a strong background in creating engaging and user-centric content.
  • Excellent communication skills, with the ability to translate technical concepts into clear, concise language.
  • Strong understanding of branding and content marketing principles.
  • Ability to work collaboratively with cross-functional teams to drive content development and product vision.
  • Passion for creating high-quality content that drives user engagement and satisfaction.

What We Offer:

  • A dynamic and supportive work environment that fosters creativity and innovation.
  • Opportunities for professional growth and development, with a focus on building skills and expertise.
  • A competitive salary and benefits package that reflects the company's commitment to employee well-being.