Connect Support Officer
6 months ago
You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Role**
- Are you passionate about making a positive impact on people's lives? Ingenia Connect is seeking a dedicated Connect Support Officer to join our dynamic team. As a Connect Support Officer, you will play a crucial role in engaging with residents, ensuring their health, well-being, and independence are maintained while facilitating access to necessary services. You will work closely with our Care Coordinators, manage client inquiries, conduct assessments, and connect clients to vital services. This role offers an opportunity to contribute to the smooth operation of our team while providing invaluable support to residents and their families.
**Key Responsibilities**:
- Promote Ingenia Connect to residents, Community Managers, and stakeholders.
- Manage the Ingenia Connect 1800 inquiries line on a daily basis.
- Conduct telephone assessments of client health, well-being, and care needs, and make necessary referrals.
- Ensure consistent follow-up of client matters to meet their needs and review services annually.
- Maintain accurate client records and reporting in the Ingenia Connect Database.
- Support the Connect Team with administrative duties, including data integrity, reporting, invoicing, and maintaining collateral.
- Foster positive relationships with internal and external stakeholders.
- Contribute to a collaborative team environment and work towards achieving business KPIs.
- Comply with workplace health and safety policies and procedures.
**About You**:
- Knowledge of the care sector or related fields such as Health, Allied Health, or Social Work. Holding a Cert III or IV in Aged Care or Disability Sector is desirable.
- Proficiency in Microsoft Outlook, Excel, and other platforms.
- Experience with CRM systems is desirable.
- Previous experience in the care industry or related fields.
- Demonstrated success in people service or customer support roles.
- Excellent administrative skills and knowledge of systems.
- Strong problem-solving and decision-making skills.
- A commitment to developing and maintaining relationships, both internal and external.
- Confidence in communicating with diverse stakeholders and clients.
- Ability to travel if required.
**Next Steps**
- Please note that to be considered for this role you must be able to work in Australia, applicants will be required to provide evidence of their Australian work rights and willing to undergo a National Police Check.
**Culture and Benefits
-
Connect Support Officer
6 months ago
The Rocks, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...
-
Administrative Officer
4 weeks ago
The Rocks, Australia NSW Government Full timeJob SummaryAn exciting opportunity exists for an Administrative Officer to join the Emergency Department team at Westmead Hospital. As an integral part of the department, you will provide high-quality administrative support to the Emergency Department team.Key Responsibilities:Manage rosters and meetings for medical and nursing staffSupport senior leaders...
-
Office Manager
5 months ago
The Rocks, Australia CGC Recruitment Full time$90k + Super - Tier 1 Infrastructure Firm - Sydney CBD **Summary** CGC Recruitment is a specialist recruiter in the construction, engineering and design space. **The Company** CGC Recruitment have partnered with a long standing client Nationally who are at the forefront of the infrastructure boom in NSW and deliver major projects across a number of sectors...
-
Financial Operations Coordinator
1 month ago
The Hill, Australia Connect People Full timeAbout the Role:We are seeking an experienced Finance Administration Assistant to join our team at Connect People. As a key member of our operations team, you will play a critical role in supporting our clients across Australia and New Zealand.Key Responsibilities:Assist with validating weekly payroll for all wages employees.Manage a high-volume inbox by...
-
Finance Operations Coordinator
4 weeks ago
The Hill, Australia Connect People Full timeAbout the Role:We are seeking an experienced Finance Administration Assistant to join our team at Connect People. As a key member of our finance team, you will be responsible for assisting with high volumes of financial administration tasks, including validating weekly payroll, maintaining a high-volume inbox, and acting as a point of contact for...
-
Disability Support Worker
6 months ago
The Hills Shire, Australia Connect Care Australia Full time**BE PART OF A TEAM!** **Connect Care (on behalf of The Co-Group Limited) is looking for experienced Community Support Workers to work in our Connect Care Supported Independent Living (SIL) Homes and with Clients in the Community.** With a high level of service delivered by an invested team of Support Workers who are caring, respectful and compassionate,...
-
Business Services Officer Nsw Government
5 months ago
The Rocks, Australia SB Recruitment Pty Ltd Full time**The Company..** *** Our client is a well-established NSW Government Department dedicated to strengthening communities and providing unforgettable experiences for the people of NSW. This role requires competent go getters who are dedicated to improving business performance. They are currently seeking an enthusiastic Business Service Officer to join their...
-
NSW Government Medical Officer Role
4 weeks ago
The Rocks, Australia NSW Government Full timeJob SummaryWe are seeking a motivated and experienced Career Medical Officer to join our team at Macquarie Hospital. The successful candidate will work as a Night Duty Medical Officer, providing medical assistance to patients in the hospital's units.Key Responsibilities:Respond to medical emergencies and provide assistance to nursing staffWork within a...
-
Customer Support Associate
5 months ago
The Rocks, Australia Humanitix Full timeStreem is the ANZ market’s leading media intelligence group, delivering comprehensive and realtime Print, Online, TV, Radio and Social media monitoring, insights and reporting rom its market launch in 2017, Streem has grown rapidly to service over 500 of Australia and New Zealand’s largest corporate and government organisations including Telstra,...
-
Experienced Beverage Craft Specialist
15 hours ago
The Rocks, Australia Starbucks Full timeAt Starbucks, we're not just brewing coffee – we're crafting human connections. As a Barista, you'll be at the heart of this mission, connecting with customers and creating memorable moments. This role requires high energy and enthusiasm, a can-do attitude, and a genuine passion for delivering exceptional customer experiences.Our Company OverviewWe're on a...
-
Expression of Interest
6 months ago
The Rocks, Australia Ansarada Full timeAre you a talented individual aspiring for a fresh challenge, eager to explore new horizons, but feeling unsure about taking the leap? Look no further! At Ansarada, we strive to be a great place to work for all people, where people can be their true selves, enabling them to reach their full potential. Express your interest with us and get connected now, so...
-
Regional Marketing Manager
5 months ago
The Rocks, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...
-
The Rocks, Australia NSW Government Full timeJob DescriptionWe are seeking an experienced Senior Aboriginal Health Worker to fill the role of Community Engagement Lead at Karitane. As a key member of our team, you will be responsible for developing and maintaining relationships with Aboriginal and Torres Strait Islander families, stakeholders, and communities across NSW.About the RoleProvide specialist...
-
Cooperative Beverage Specialist
2 days ago
The Rocks, Australia Starbucks Full timeKey InformationEstimated Annual Salary: $45,000-$60,000Company OverviewWe are a global brand committed to providing exceptional customer experiences and making a positive impact on the environment.Job DescriptionAs a Barista with our company, you will play a vital role in connecting with customers, crafting beverages, and representing our world-class brand....
-
Lifestyle & Wellbeing Care Officer - North Rocks
7 months ago
North Rocks, Australia Bupa Full timeLifestyle & Wellbeing Care Officer: Where your passion for enriching lives meets endless possibilities. Do you thrive on creating joy and connection? Are you a natural at bringing people together and helping them discover their passions? If so, then we want YOU to join our vibrant team as a Lifestyle and Wellbeing Care Officer at Bupa North...
-
Administrative Support Officer
1 month ago
The Mallee, Australia SA Health Full timeJob Title: Administration OfficerWe are seeking a highly skilled and organized Administration Officer to join our team at Riverland General Hospital, Berri.About the RoleThis is a casual pool position, offering 12-month contracts. As an Administration Officer, you will provide high-quality, confidential, and customer-focused administrative services to...
-
Administration Support Officer
6 months ago
The Gap, Australia The Recruitment Alternative Full time**Family-owned Brisbane Business**: - **Convenient Inner-north western suburb**: - **Full-Time Position or 4 days per week** **About the role**: Established for over 20 years, our client is a successful family owned and operated accounting business. As the Administration Support Officer, you will be responsible for providing administration support to new...
-
Administrative Support Officer
2 weeks ago
The Mallee, Australia SA Health Full timeAbout the RoleWe are seeking a highly organized and communicative Administration Officer to join our Emergency Department team on a part-time, 24/7 roster.Your key responsibilities will include:Providing exceptional administrative support to clients, staff, and visitorsAttending to client enquiries via telephone and in person, providing relevant advice or...
-
Learning Support Officer
3 months ago
The Basin, Australia St Bernadette's Catholic Primary School Full time**Role Description/Criteria** An exciting opportunity is available to be a part of this dynamic team in our supportive school community. Only enthusiastic, dedicated and committed Learning Support Officers willing to work as part of this vibrant school need apply. Applicants with a suitable certificate in Education Support training or who are currently...
-
Team Assistant
5 months ago
The Rocks, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...