Marketing & Customer Experience Coordinator

2 months ago


South Melbourne, Australia TMX Full time

**About the Job**

As a Communications and Customer Experience Coordinator, you will play a vital role in our marketing and communications efforts. By leveraging your passion for research and data, you will identify trends, develop compelling content, and support our marketing and customer experience strategies. This dynamic role offers the opportunity to work on client projects worldwide, making a significant impact on our global reach.

**Your Impact**

As a talented marketing and communications professional, you will thrive in this role. Your responsibilities will include:

- Creating a diverse range of compelling content for both print and digital platforms.
- Collaborating with Marketing and Customer Experience managers to execute marketing and communications activities effectively.
- Conducting in-depth market research and analyzing customer data to generate valuable insights for content creation.
- Assisting in the implementation of global marketing and communications campaigns.
- Engaging with internal and external stakeholders to facilitate customer insight sessions, develop campaign content, and raise brand awareness.

**About You**

Like our best performers, you will be a confident and self-motivated individual who enjoys working in a diverse and challenging environment. You will have 2+ years’ experience in marketing and communications, with a tertiary qualification in marketing, journalism, communications, or a relevant discipline.

**What's On Offer**

At TMX Global, we value our employees and strive to provide a supportive and rewarding work environment. As a Communications and Customer Experience Coordinator, you can expect:

- Competitive salary with attractive incentives to recognize your contributions.
- Flexibility in a hybrid workplace, with parking and gym provided
- Global exposure to diverse teams and exciting campaigns
- Learning and talent development programs, including study assistance, to enhance your skills and career growth
- Active social clubs and Employee Assistance Program and Income Protection to promote work-life balance and employee well-being

**About Us**

TMX Global is a leading international end-to-end Supply Chain consultancy specialising in data-led solutions. With a team of over 200 industry specialists from diverse backgrounds and experiences, we have successfully designed and delivered some of the world's most advanced and sophisticated supply chain transformations.

**Our Commitment**

We take pride in being certified as a Great Place to Work in Australia, New Zealand, Singapore, and Vietnam. At TMX Global, we foster a culture of respect, acknowledging and celebrating diversity. We recognize the potential and valuable contributions of every individual, providing opportunities for continuous learning and growth. People who thrive on learning and personal development find a home in our business and share in our collective success.

**Our Approach**

At TMX Global, our culture is the cornerstone of our success. We prioritise trust, integrity, and an environment filled with fun and positivity. Our core values guide us on our path to success, and our "People First" value drives us to collaborate closely with our colleagues and clients as a cohesive team to achieve successful project outcomes.

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