Patient Services Assistant

2 weeks ago

Melbourne, Australia Holmesglen Private Hospital Full time

**_Casual roles - Flexibility to suit your lifestyle_**:

- **_Join a high performing team and learn new skills_**:

- **_Excellent location_**

Are you passionate about delivering exceptional customer service and seeking a rewarding career?

Are you someone with exceptional customer service skills that would love a role that gives back to its community? If you love caring for people, then this is the position for you A superb role has become vacant for compassionate individuals to join our Patient Services team.

We are seeking an energetic, flexible team member available to work rostered shifts over a 7-day rotation on a casual basis.

**About us**
Holmesglen Private Hospital is a comprehensive 147 beds acute private hospital. Our hospital offers highly specialised services including an emergency department, advanced coronary care, cardiothoracic, orthopaedic and general surgery. These services are supported by a 6-bed intensive care unit, 9-bed acute coronary care unit and 7 operating theatres.

**As a Patient Services Assistant your responsibilities will include**:

- Assist nurses or hospital staff in carrying out patient care duties
- Greet all patients/visitors/guests within the hospital with a friendly demeanour and answer enquiries
- Going above and beyond with caring for our patients
- Comply with site WHS policy, infection control standards and policy and procedures

**Essential Criteria**:

- Authority to Work in Australia
- Working with Children check (if relevant)
- High level problem solving skills
- Excellent Customer Service, organisational and communication skills
- Ensure quality service is provided and government regulations are complied with in relation to food safety and infection control
- Commitment to service excellence.
- Attention to detail
- Work well independently and within a team

**Why Healthscope?**

We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

**_ Come and be the difference in our patient's lives._**

**Applications close**: 16th May 2024

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