Patient Services Assistant

1 week ago

Melbourne, Victoria, Australia Monash Health Full time

Location:
Melbourne | Eastern Metropolitan

Job type:
Full time, Part time

Organisation:
Monash Health

Salary:
Salary not specified

Occupation:
Health and Allied Health

Reference: 61852

Working in Healthcare has never been more important or meaningful

Our Journey:


Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.


The General Services team at Monash Medical Centre, is seeking qualified Patient Services Assistants who strives consistently to deliver high quality and efficient cleaning services.


Positions available:
Monday to Friday

Position - AM Shift
Monday to Friday
- (Full hours - 76 hours with an ADO)_

Position - AM Shift
Friday
- (15 hours per fortnight)_

A Day in the Life:


Based at Clayton working in the Clinical Trials Centre, this position incorporates cleaning of patient areas, ward duties, assisting with patient meals, patient transfer between other clinical areas and pathology and blood errands.


Responsibilities will include but not limited to:

  • Patient discharge assistance
  • Daily & discharge cleaning
  • Patient transport and at times assisting with Bariatric patients
  • Assisting nursing staff as requested
  • Transfer & cleaning of ward equipment
  • Patient transfers with use of equipment; bed movers and wheelchairs.
  • Dropping off and collection patient related items to various services with the hospital such as pathology, blood bank etc.

On a Personal Level:

  • Excellent verbal & written communication skills
  • A commitment to delivering excellent customer service
  • Holds a strong commitment to working effectively as part of a team
  • Takes pride in your work with great attention to detail
  • Has great time management skills and ability to prioritise tasks

What you Need:

  • Certificate III Health Services Assistant qualification (Essential)


 Food Handlers Certificate
  • Level
  • Ability to work with a cohesive team or individually to complete daily tasks
  • Excellent understanding of patient identification procedures.
  • Ability to undertake physical work including lifting, carrying and manual handling
  • Excellent understanding of cleaning methodologies and infection control procedures
  • A high standard of demonstrated experience in customer service from a health care or hospitality environment _(desirable)_
  • Basic to intermediate computer skills
In Return

  • A supportive environment
  • A great service to the patients in our care
For a confidential discussion and to explore the opportunity further, please call Suzanne Vanderputt on

Monash Health is a great place to work

Our employees enjoy a range of benefits including:

  • salary packaging options that increase your take-home pay
- a comprehensive Health and Wellbeing program
- free flu vaccinations
- private health insurance at discounted rates
- health imaging services


Monash Health is the largest public health service in Victoria, employing more than 22,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.


How to Apply
Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).

  • Cover letter
  • Advising position(s) you are interested in


 Current CV
  • Outlining current work experience


 Covid19 vaccination certificate
  • Showing evidence of 3 doses
  • Certificate III in Health Services Assistance
  • Working with Children Card (If applicable)

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