Patient Services Assistant

1 week ago

Melbourne, Victoria, Australia Monash Health Full time

Location:
Melbourne | Eastern Metropolitan

Job type:
Part time

Organisation:
Monash Health

Salary:
Salary not specified

Occupation:
Facilities Management, Health and Allied Health

Reference: 57138

Patient Services Assistant - Monash Medical Centre (Clayton)

Working in Healthcare has never been more important or meaningful

Our Journey:


Our Support Services team provides non-clinical services that include food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services team at Monash Medical Centre, is seeking a qualified Patient Services Assistant who strives consistently to deliver high quality and efficient cleaning services

Shifts Available

Position - Emergency Department

Monday to Thursday 06:
- (64 hours per fortnight)_
Position
Day Treatment CentreMonday to Friday 11:30 - 18:00
- (60 hours per fortnight)_
Position
Day Treatment CentreTuesday & Wednesday 14:30 - 22:00
- (28 hours per fortnight)_

Position - Birth suite (PM Shift)
Week - Tuesday to Saturday 14:30 - 23:00
Week - Wednesday to Saturday 14:30 - 23:00
- (72 hours per fortnight)_

Position - Birth suite (Night Shift)
(Roster to be confirmed 23:30 - 06:00)
- (7.5 hours per fortnight)_

Position - Ward 33
Friday to Sunday 13:00 - 20:00
- (39 hours per fortnight)_
Position
Ward 42Wednesday to Friday

**Wednesday shift 11:00 - 19:30

**Thursday & Friday 13:00 - 20:00
- (42 hours per fortnight)_

Position - Ward 44
Tuesday to Wednesday 07:00 - 15:30
- (32 hours per fortnight)_
Position
ICUFriday 15:00 - 23:00

- (16 hours per fortnight)_

Position 10 - Birth Suite
Friday to Sunday 11:30 - 20:00
- (48 hours per fortnight)_

A Day in the Life:


Based at Clayton working in a ward, ICU or the Emergency Department, the Patient Services Assistant role incorporates cleaning of patient and ward areas and patient transfers between wards and other clinical areas.

Your responsibilities will include but are not limited to:

  • Patient discharge assistance
  • Daily and discharge cleaning
  • Use of lifting machines and slings and at times assisting with Bariatric patients
  • Assisting nursing staff as requested
  • Transfer and cleaning of ward equipment
  • Patient transfers with use of equipment; bed movers and wheelchairs.
  • Dropping off and collecting patient related items to various services with the hospital such as pathology, blood bank etc.

On a personal level you have:

  • Excellent verbal and written communication skills
  • A commitment to delivering excellent customer service
  • A strong commitment to working effectively as part of a team
  • Pride in your work with great attention to detail
  • Great time management skills and the ability to prioritise tasks

What you Need:

  • Certificate III Health Services Assistant (Essential)


 Food Handlers Certificate
  • Level
  • Ability to work with a cohesive team or individually to complete daily tasks
  • Excellent understanding of patient identification procedures.
  • Ability to undertake physical work including lifting, carrying and manual handling
  • Excellent understanding of cleaning methodologies and infection control procedures
  • A high standard of demonstrated experience in customer service from a health care or hospitality environment (desirable)
  • Basic to intermediate computer skills
  • Current Victorian drivers licence (desirable)

In Return

  • A supportive environment
  • A great service to the patients in our care
For a confidential discussion and to explore the opportunity further, please call Suzanne Vanderputt on

Monash Health is a great place to work and our employees enjoy a range of benefits including:

  • Salary packaging options that increase your take-home pay
  • A comprehensive Health and Wellbeing program
  • Free flu vaccinations
  • Private health insurance at discounted rates
  • Health imaging services
As the largest public health service in Victoria, employing more than 20,000 people, Monash Health delivers healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities


We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.


How to Apply
Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).

  • Current CV outlining current work experience
  • Relevant qualifications (Certificate III Health Services Assistance)


 Covid19 vaccination certificate
  • Showing evidence of 3 doses
'Application Guide' located under Position Documents

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