Patient Services Assistant
1 week ago
Location:
Melbourne | Eastern Metropolitan
Job type:
Part time
Organisation:
Monash Health
Salary:
Salary not specified
Occupation:
Facilities Management, Health and Allied Health
Reference: 57669
Patient Services Assistant
Oasis Ward (Children's Mental Health Unit)
Monash Children Hospital, Clayton
Our Journey:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services
Shifts Available:
Ward:
Oasis (Children's Mental Health Unit)
Monday - Friday 13:30 - 19:30
- (55 hours per fortnight) _
A Day in the Life:
The General Services team at Monash Children's Hospital is seeking a qualified Patient Services Assistant who is customer focused to work within the Children's mental health unit (Oasis) based at Clayton.
The Patient Services Assistant will have good communication skills to interact with the nursing team and a proactive approach to the cleaning requirements of the ward.
Responsibilities will include but not limited to:
- Delivering patient meals
- Cleaning clinical areas and environmental spaces
- Transfer and cleaning of equipment
- Collection of supplies and running errands
- Assisting nursing staff as requested
On a Personal Level:
You must be committed to working in a team environment dedicated to delivering outstanding services and observing to the values of Monash Health.
- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks
What you Need:
- Certificate III Health Services Assistant (Essential)
Food Handlers Certificate
- Level
- Ability to work with a cohesive team or individually to complete daily tasks
- Excellent understanding of patient identification procedures.
- Ability to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Knowledge and understanding of waste segregation
- Experience in the use of commercial cleaning equipment
- Ability to use and operate a gzunda or bed moving equipment
- A high standard of demonstrated experience in customer service from a health care or hospitality environment (Desirable)
In Return
- A supportive environment
- A great service to the patients in our care
Monash Health is a great place to work
Our employees enjoy a range of benefits including:
- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services
We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.
At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.
How to Apply
Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).
- Cover letter
Current CV
- Outlining current work experience
Qualification
- Certificate III Health Services Assistance (to be uploaded)
Covid19 vaccination certificate
- Showing evidence of 3 doses
- Victorian working with children (WWC) card (if held)
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