People & Culture Support Officer

3 months ago

Melbourne, Australia Swinburne University of Technology Full time

The People & Culture Support Officer (PCSO) position is primarily responsible for overseeing administrative and quality assurance tasks related to the engagement of sessional staff. Working closely with Schools and Academic Support Officers (ASO), the PCSO ensures compliance by conducting checks on sessional timesheets, activity types, and pay rates in accordance with the enterprise agreement. Additionally, the role involves handling HR and system-related administrative tasks associated with sessional staff engagement, such as onboarding and Workday processing.

The PCSO will play a key role in streamlining processes to enhance efficiency and effectiveness, aligning with relevant policies, processes, and procedures within the University. Providing excellent customer service, the PCSO will offer advice and address queries while interacting with sessional staff, ASOs, and Academic stakeholders. This entry-level position offers the opportunity for the incumbent to develop generalist HR skills in a supportive environment.

**About You**
**To be suitable for this role you will need to have experience in the below key accountabilities**:

- Administration skills and experience and a demonstrated capacity to deliver effective processes and systems
- Experience in front-line customer service with a demonstrated commitment to excellence in customer service
- Ability to work as an effective member of a team as well as independently under general supervision
- Strong attention to detail and accuracy

**Qualifications**
Completion of a degree relevant without subsequent relevant work experience; or an equivalent combination of relevant experience and education

**About Swinburne University of Technology**
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: Tuesday 27th August 2024, 5pm**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

**Disability and Reasonable Adjustments**

**Science in Australia Gender Equity (SAGE) at Swinburne**
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.

**Aboriginal and Torres Strait Islander Applicants**

**Victoria’s Commitment to Action: Improving international student employment outcomes**
- We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant_
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