Inbound Customer Service

1 week ago


Melbourne, Australia SMAART Recruitment Full time

Hybrid role - 3 days in office, 2 remote (after training)
- Early October start date | Located opposite Parliament train station
- Great progression opportunities | $63,000 package

We are excited to be working with a bank where you have the opportunity to develop your career while
**making a difference in the community.** Located right in the heart of Melbourne's CBD, you will be working in a growing and
**family-feel culture** where progression is just around the corner.

**The position**:
We are looking for
**5 Customer Service Superstars** who have a genuine love for helping people. These are completely inbound roles where your customer base is some of the most important people in Victoria
- **Full-time permanant positions**:

- $63,000 package
- **Hybrid role** - 3 days in office, 2 from home (after training)
- Rotating roster - Earliest start time is 8am, latest finish time is 7pm
- Monday - Friday position with the potential for Tuesday - Saturday
- Great location right opposite Parliament train station
- **Early October start date**

**What we are looking for**:
This is the perfect position for someone who is looking to take the leap from general phone-based customer service or a fast-paced face-to-face customer service role & move into one of the most exciting industries in the world, banking.
- A **genuine passion** for providing the best possible customer service & helping others
- Experience within Banking or a contact centre is ideal but isn't a must
- Excellent communication skills & a positive attitude
- A **team player** who can work autonomously

**What the role entails**:

- Handling all inbound enquiries relating to all things banking: everyday banking, money transfers, updating details, term deposits & general enquiries.
- Providing** excellent customer service** all day, every day
- Data entry/administration

Quick we are interviewing NOW so if you're ticking all the boxes for this role
**APPLY NOW**. If you would like more information or for a confidential discussion contact
**Ella or Aaron** on 0498 134 107 - SMAART Recruitment.



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