Inbound Customer Service Representative
2 weeks ago
Inbound, phone based Customer Service | FT contract | 25 positions starting soon
- WFH after an extensive fully paid training in the office | Melbourne CBD
- $45,000-50,000 + Super + Loadings | Monday-Sunday | Shifts hours 7AM-11PM
SMAART Recruitment is looking for 25 Customer Service Consultants to join one of Australia's largest, most well-known companies.
As a customer service consultant you will be the first point of contact for their customers. You will take inbound calls to help customers with a variety of questions about their products and services, to make sure they are set up for success.
You will start your role with an extensive 6 weeks of paid training, so that you feel confident and comfortable with all of the company's products, services, and systems.
**Role Requirements**
- Exceptional communication skills, both verbal and written
- An interest or passion for all things technology
- The ability to think on your feet, and solve the customer’s problems nice and quickly
- Someone who wants to grow and take on a new challenge with a large company that can offer career progression and career advancement
**About the Role**
- WFH options: Office based position for the first 3 months, after that work from home
- 6 weeks of fully paid extensive training
- 6-12 month fulltime contract with the possibility to extend
- $45,000 - $50,000 base (depending on experience) + Super + Loading for late hours and weekends
- Rotating roster, Monday to Sunday, 7:00AM-11:00PM
- A supportive environment, where they understand the challenges of working in a call centre, and help you grow
- Central location in Melbourne CBD, easily accessible by public transport
This role is great for someone looking to advance their career in customer service and support within a well-known Australian organisation.
With multiple positions and an ASAP start date you don’t want to miss out on this one, so hit the “apply” button now
If you have any further questions feel free to contact Sonja or Jessie at SMAART recruitment on 03 8637 4444
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