Client Partnerships Executive

3 weeks ago

Sydney, Australia Cartology Full time

**About us
Cartology is the Woolworths Group’s new stand alone media business and the exclusive media partner to Woolworths Supermarkets, BWS and Dan Murphy's.

Customer behaviour is changing. Shoppers have more choices than ever before - both in the way they shop, and how they consume media. With all this choice, it’s harder than ever for marketers to reach audiences at scale and grab their attention.

Cartology delivers data-led marketing solutions, putting insights and customers at the heart of everything we do. By combining our rich customer knowledge with our diverse media channels, we ensure products are shown to the right customers, at the right place, at exactly the right time.

We operate in a fast paced, nimble environment with professionals who work collaboratively to achieve market leading outcomes. Our point of difference is that we are part of Australia’s largest retailer allowing us to provide unparalleled career opportunities.

**The Opportunity
We have a new and exciting opportunity for a Client Partnerships Executive to join the team. As a member of the Cartology Sales team, Client Partnership Executive will support the team in managing client relationships and work with the wider business to deliver campaigns from brief through to results.

You will work with the sales, operations and insight teams in order to deliver valuable outcomes for our clients. This role will report into the Category Lead.
- Supporting the team in briefing campaigns across bookings team & production
- Day to day management of the relationship between vertical and operations teams
- Provide Partnership Managers with compliance reporting & escalate any issues or concerns
- Work with finance and commercial team to support client billings queries
- Support incoming queries from clients
- Be the internal and external sales point of contact for campaign delivery
- Support the team with Salesforce data input, financial reporting, media schedule creation and assist in pipeline management
- Provide administrative support to the client partnerships team to enable them to achieve their targets
- Maintain inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate the creation of new materials with marketing
- Support Client Partnership Managers with deck creation and client meeting preparation

**About You
You are a highly motivated and customer oriented sales-guru that is passionate about delivering and creating the best client experience possible.

In addition you will have:

- Experience in a sales support or customer support/service role preferably within the media or tech industry
- Proficiency in full Google suite, especially in Google Docs, Google Sheets and Google Slides
- Ability to multitask and prioritise various projects simultaneously with a focus on delivering results
- Commitment to quality and continuous improvement, strong attention to detail
- Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
- Energised by an entrepreneurial environment
- Proactive, able to work independently & as part of a team
- Ability to anticipate both client & sales team needs
- Takes initiative and follows-through on commitments to achieve results
- Reliable, completes work to a high standard- #LI #work180**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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