Customer Service Officer
3 days ago
DESIRABLE SALARY
- ONSITE PARKING ON JAMES STREET
- WORK FOR A GLOBAL BRAND
**Benefits? LOADS**
- Located in New Farm
- Perm position
- Opportunity for growth
- Retail experience welcomed
- Onsite parking on James Street
- Employee discounts on major fashion brands
**About your new Company**:
Our client is an award-winning Brand used by celebrities across the world, they are offering great benefits and incentives in exchange for a passionate customer service representative to work fulltime in their New Farm office on James street, onsite parking available
**What you’ll be doing**:
- Directing all incoming calls to the relevant department, when applicable
- Processing and managing online customer orders
- Ensuring all customer-related issues are escalated to the Customer Service Manager in a timely manner
- Receiving and processing gift cards orders
**What we’re looking for**:
- Demonstrated experience (ideally 2+ years) in a Customer Service environment
- High level of accuracy and attention to detail
- Well-developed communication skills
- Ability to work both under direction and autonomously
- Competent in MS Word and Excel
*Please note only successful applicants will be contacted*
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