Cellar Door Host

4 weeks ago

Berri, Australia Accolade Wines Full time

**Date**:1 Oct 2024

**Location**: Berri, SA, Australia

**Company**:Accolade Wines

**About us**:
At Accolade Wines, our purpose is to enrich everyday moments.

Our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Mud House, Jam Shed and many more. Having recently been voted **Employer of Choice 2024,** we are excited to continue our journey as one of the top wine companies in the world for market share.

**About the role**:
Are you someone that that loves wine and has exceptional customer service skills? Then we would love to hear from you

We are now recruiting a **casual Cellar Door Host **at Berri Estates to deliver exceptional customer experience to our visitors, showcasing some the depth of the Accolade Wines portfolio.

**Key responsibilities include**:

- Deliver an exceptional customer experience to cellar door customers, recommending wines, and acting as tour guide
- Operate the cash register, including daily opening, closing and balancing duties
- Promote our wine club membership to visitors and sign up new members
- Undertake daily housekeeping duties to maintain the cellar door appearance
- Restock the cellar door and stock room
- Pick, pack and dispatch wine orders for customers

**What you'll bring**:

- A genuine understanding and passion for wine, and the ability to communicate brand and SKU information to customers.
- Exceptional customer service skills, providing our customers with the best experience possible.
- Responsible Service of Alcohol training (RSA)
- Ability to work in a fast-paced environment, with experience in a cellar door or the wine industry (highly desirable)
- Intermediate computer skills including Microsoft suit and EDM software (desirable)

**What you can expect**:
Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.

You will also have access to:

- Competitive, above award, base-rate
- Access to our reward and recognition program
- Wine allowance and access to unique wine specials
- Access to an extensive online learning library
- Annual Flu Vaccination Program
- Employee Assistance Program
- Various exclusive employee discounts
- At Accolade Wines we are dedicated to building a diverse, dynamic and inclusive culture_

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