Wine Ambassador

3 weeks ago


Berri and Barmera, Australia Accolade Wines Full time
About Us

At Accolade Wines, our mission is to deliver exceptional customer experiences and showcase our award-winning portfolio of wines. Our team is passionate about wine and dedicated to providing outstanding service to our visitors.

About the Role

We are seeking a skilled and enthusiastic Cellar Door Host to join our team at Berri Estates. As a Cellar Door Host, you will be responsible for delivering exceptional customer experiences, recommending wines, and acting as a tour guide. You will also be responsible for operating the cash register, promoting our wine club membership, and maintaining the cellar door appearance.

Key Responsibilities
  • Deliver exceptional customer experiences and provide wine recommendations
  • Operate the cash register and perform daily opening and closing duties
  • Promote our wine club membership and sign up new members
  • Maintain the cellar door appearance and perform daily housekeeping duties
  • Restock the cellar door and stock room
  • Pick, pack, and dispatch wine orders for customers
What You'll Bring
  • A genuine passion for wine and the ability to communicate brand and SKU information to customers
  • Exceptional customer service skills and the ability to work in a fast-paced environment
  • Responsible Service of Alcohol training (RSA)
  • Intermediate computer skills, including Microsoft Office and EDM software
What You Can Expect

As a Cellar Door Host at Accolade Wines, you can expect a competitive above-award base rate, access to our reward and recognition program, wine allowance, and access to unique wine specials. You will also have access to an extensive online learning library, annual flu vaccination program, employee assistance program, and various exclusive employee discounts.

We are committed to building a diverse, dynamic, and inclusive culture at Accolade Wines. If you are passionate about wine and customer service, we encourage you to apply for this exciting opportunity.


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