Wine Ambassador

3 weeks ago


Berri and Barmera, Australia Accolade Wines Full time
About Us

At Accolade Wines, our mission is to provide exceptional customer experiences and showcase our award-winning portfolio of wines. We are a dynamic and inclusive company that values diversity and teamwork.

About the Role

We are seeking a skilled and passionate Wine Ambassador to join our team at Berri Estates. As a Wine Ambassador, you will be responsible for delivering exceptional customer experiences, recommending wines, and acting as a tour guide. You will also be responsible for operating the cash register, promoting our wine club membership, and maintaining the cellar door appearance.

Key Responsibilities
  • Deliver exceptional customer experiences and recommend wines to customers
  • Operate the cash register and perform daily opening, closing, and balancing duties
  • Promote our wine club membership and sign up new members
  • Maintain the cellar door appearance and perform daily housekeeping duties
  • Restock the cellar door and stock room
  • Pick, pack, and dispatch wine orders for customers
What You'll Bring
  • A genuine passion for wine and the ability to communicate brand and SKU information to customers
  • Exceptional customer service skills and the ability to provide a best-in-class experience
  • Responsible Service of Alcohol training (RSA)
  • Ability to work in a fast-paced environment and experience in a cellar door or the wine industry (highly desirable)
  • Intermediate computer skills, including Microsoft Suite and EDM software (desirable)
What You Can Expect

As a Wine Ambassador at Accolade Wines, you can expect a competitive above-award base rate, access to our reward and recognition program, wine allowance, and access to unique wine specials. You will also have access to an extensive online learning library, annual flu vaccination program, employee assistance program, and various exclusive employee discounts.

Sound like your kind of role? Apply now to join our team and be a part of our dynamic and inclusive culture.


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