Claims Support Officer

2 weeks ago


Parramatta, Australia NSW Government -Department of Education Full time

**Claims Support Officer**
- **Ongoing Full Time**:

- **Location: Parramatta**:

- **Supportive and collaborative environment**:

- **Salary ranges from $75,992 to $83,211 plus employers’ contribution to superannuation and annual leave loading**:

- **35 Hour Work Week + Flex Leave Entitlements & access to Fitness Passport**

**We’re always looking for positive, solution focused, driven people to join our team**

**About the Department of Education**

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

The Health and Safety Directorate is in an exciting period of expansion and positive change and we have numerous opportunities available for high performing individuals to join our busy and vibrant team.

**About the role**

The role is responsible for maintaining workers compensation benefits in accordance with the workers compensation legislation for all employees that have sustained compensable workplace injuries. The role will administer workers compensation leave and pay through the department’s payroll system, SAP and provide case management support to employees. The role is also responsible for delivering case management services for a portfolio of low risk workplace injuries.

**Key knowledge and experience**
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**About you**
- the ability to adapt, learn and support new processes and systems quickly,
- strong customer service experience and be able to collaborate within the team and with multiple stakeholders,
- ability to work well under pressure to deliver desired results.

**Benefits**
- Opportunity to make a difference at Department of Education
- Flexible work-life balance
- Competitive salary
- 35 hour week

**How to apply**
- Submit a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role
- Attach an up-to-date resume (maximum of 5 pages)

**Closing date**: 29 March 2023 at 11:59pm.
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._


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