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Service Coordinator

4 months ago

South West Sydney, Australia Align Recruiting Solutions Full time

**Work closely with a supportive and enthusiastic leadership team who value Professional Development and Career Progression**:

- **Monday to Friday - Get your weekends back**:

- **Generous salary - $65k to $70k plus super**

**Do you want to join one of the fastest growing providers and make a difference in the disability sector which is continually growing and evolving? A role that offers career progression to help you achieve your career goals? If the answer is YES, this could be the role for you.**

**Welcome to your NEW workplace**:
This organisation’s vision is clear: to deliver essential support with the highest quality and reliability to those who need it most. As a prestigious NDIS Registered provider, they are steadfast in their commitment to empower individuals with disabilities, mental health challenges, injuries, and seniors to lead lives defined by choice and independence through exceptional, person-centre care.

They are currently seeking a **Service Coordinator** to join their dynamic team based in their new office in **Gregory Hills** working Monday to Friday.

**About the Role and your Responsibilities**:
Your role as the Service Coordinator is to support the Care Coordinator in supervising a team of support workers and coordinating the care of clients. You will provide support to the Care Coordinator and the team to assist in the coordination of support. This role is a pathway to becoming a Care Coordinator. Some of your responsibilities will include:

- Focus on identifying and meeting client needs proactively.
- Extensive collaboration with clients and stakeholders.
- Coordinate various services to ensure clients' well-being.
- Participation in allied health meetings.
- Ensure completeness and currency of client agreements.
- Promote cultural competency for appropriate service delivery.
- Maintain confidentiality while delivering prompt and solution-oriented service.
- Collaborate with various stakeholders, including coordinators and support workers.
- Adhere to regulatory requirements for NDIS services.

**Skills and Qualifications**:

- Certificate III in Disability or other relevant qualification
- Prior experience as a care or support coordinator in the NDIS or Home Care Packages Program is desirable, but not essential
- Knowledge of the NDIS Operational Guidelines and NDIS Quality Standards
- Demonstrated understanding of the needs of people living in the community
- Proven customer service, administrative and organisational skills
- Computer literate and have the ability to learn new programs quickly
- Excellent interpersonal and written communication skills
- Conflict resolution skills and the ability to handle challenging situations in a professional and sensitive manner
- Ability to work in a very busy environment and to work both independently and as a part of a team
- NDIS worker’s check
- Rights to work in Australia

**Benefits**:

- Generous salary of $70k to $75k Super with the aim of rewarding expertise
- **Join a resilient and innovative industry**:Immerse yourself in an industry that is continually expanding and evolving.
- **Endless Learning**: Access an extensive library of training modules and resources to fuel your professional growth.
- **2023 AFR Best Place to Work award winner**:

- **2023 Employer of Choice award winner**

**How to Apply**:
This is a fundamental role in a growing organisation and your opportunity to be a part of an award winning organisation doing this differently. If you are truly committed to making a difference, this is the role for you.

Pay: $70,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Diploma (preferred)

**Experience**:

- NDIS: 1 year (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person