Assistant Manager

6 months ago

Canberra, Australia Hyatt Hotel Canberra Full time

Summary

About Hyatt

At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

This is your chance to work at a luxurious heritage property like no other.

The benefits you will enjoy as a valued member of our Hyatt Family:

- Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
- Training and development opportunities with over 2000 online learning modules to support your career development
- Laundered uniforms
- Above Award wage rates
- Access to an employee assistance program
- Being part of a diverse and inclusive team, passionate about their work
- Complimentary and discount accommodation at Hyatt properties worldwide
- Opportunity to grow and develop your career within an international hotel group

About the Role

The Food and Beverage Assistant manager will oversee the food and beverage outlet within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. The Assistant Food and Beverage Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

Some of the responsibilities include:

- Building and nurturing positive, professional relationships with both guests and colleagues alike.
- Outlet staff schedule.
- Managing service across all outlets and service periods.
- Ensuring outlets are prepared for service according to defined standards.
- Conducting pre-service meetings.
- Ensuring all opening, handover and closing checklists are complete.
- Ensure that all relevant guest information is being communicated to staff and the kitchen.
- Communicating to Restaurant/Lounge manager all issues as they arise.
- Daily administrative and reporting.
- Developing and maintaining service standards.
- Restaurant supplies inventory.

**Qualifications**:

- F&B Management experience preferred
- Wine/beverage knowledge in an upscale environment preferred
- strong organizational skills, the ability to work with a flexible work schedule, be a team player and a dynamic leader
- Good problem solving, administrative and interpersonal skills
- A valid and current Responsible Service of Alcohol (RSA) certificate

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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