Customer Service Representative

3 days ago


Toongabbie, Australia Healthcare Professionals Group Full time

**Benefits**
- Leading Pharmaceutical organisation with a large global presence
- Recognised as an award-winning employer of choice
- Large campus with on-site gym, cafe, and parking
- Employee recognition program
- Supportive team, ongoing training, and development
- Permanent role

**About the company**
Our client, a well renowned global pharmaceutical manufacturing company is responsible enhancing patient's lives, through supplying pharmaceutical medication. Located in Western Sydney 2146, the campus provides on-site car parking, an on-site gym and care. Join their dynamic and passionate team who boast a good company culture and high retention of staff.

**About the opportunity**

**Duties**
- Build rapport with patients and stakeholders
- Process credits and returns
- Liaise with the order processing team and technical support team
- Problem solve to ensure successful patient outcome
- Product knowledge
- Reporting on fulfilment and stock availability for customers and commercial teams
- Liaise with medical practitioners and other stakeholders responsible for patient care

**Skills and Experience**
- Customer Service experience in Pharmaceutical/FMCG/Healthcare organisation
- Pharmacy experience or Science Degree is desirable
- JDE experience desirable
- Strong attention to detail and multi-tasking ability
- Clear and concise communication skills
- Ability to problem solve

**How to Apply**

**About us**

**Job details**:

- Location
- Toongabbie
- Salary
- Competitive Salary
- Job Type
- Full Time
- Ref
- BH-39593
- Contact
- Kate Toohill
- Contact phone
- +61 2 8877 8735
- Posted
- about 3 hours ago


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