Design Studio Specialist

2 months ago


Fortitude Valley, Australia Williams Sonoma Full time

Our Pottery Barn store in Fortitude Valley, Brisbane, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. This is a permanent, part-time position offering 58 hours per fortnight with a fixed two-week rotating roster. Must be available to work weekends.

**As a Design Specialist, you will**:

- Use your design skills to assist clients with consultations both in-store and at their homes, guiding them on the design of their spaces.
- Provide tailored recommendations on products, colours, and designs that align with each client’s style and needs.
- Anticipate clients' needs for every room in their home and offer thoughtful suggestions.
- Ensure a seamless customer experience from initial shopping through to delivery and setup of their purchases.
- Build and maintain lasting client relationships, including contacting them about new product arrivals, sales, and decorating classes.
- Support the implementation and upkeep of visual merchandise presentation, signage, and lighting.
- Assist colleagues with resolving complex customer concerns.
- Provide special services including gift wrapping, gift registry, locating merchandise, catalogue orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.

**We think you will be successful in this role if you**:

- Have experience in design and a passion for homewares, with strong client engagement skills.
- Have retail sales experience, preferably in visual merchandising, specialty retail, and/or homewares.
- Excel at connecting with customers through both service and selling.
- Are driven to meet and exceed sales targets and thrive in a team environment while being capable of working independently.
- Enjoy interacting with customers, discovering their story, style, and lifestyle to match them with the right products.
- Have the confidence and ability to anticipate customer needs and solve problems effectively.
- Perform best when given clearly defined sales goals and metrics.
- Demonstrate effective communication, organizational, and leadership skills.

**You will love working here because**:

- We’re a successful, fast-growing company with a data-driven and entrepreneurial spirit.
- We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
- We prioritise internal promotions and provide many development opportunities through training, coaching, and cross-brand and cross-function career moves.
- We are passionate about our heritage but are focused on redefining retail for the next generation.
- We are dedicated to exceptional client experiences.
- We have a smart, experienced leadership team open to new ideas.
- We believe in autonomy and reward initiative.
- We embrace creativity and have fun in our work

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.

In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.

Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations.

Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials.



  • Fortitude Valley, Australia Pottery Barn Full time

    Our west elm store in Fortitude Valley, Brisbane, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster. As a...


  • Fortitude Valley, Australia Williams Sonoma Full time

    Our west elm store in Fortitude Valley, Brisbane, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster. **As a...


  • Fortitude Valley, Australia Williams Sonoma Full time

    Our Pottery Barn Kids store in Fortitude Valley, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. This is a permanent, part-time position offering 50 hours per fortnight with a fixed two-week rotating roster. **As a...


  • Fortitude Valley, Australia Williams Sonoma Full time

    Our west elm store in Brisbane is seeking a Design Specialist to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent, part time role (40 hours per fortnight). **As a Design Specialist, you will**: - Create unique, engaging experiences for customers by sharing expertise...


  • Fortitude Valley, Australia Williams Sonoma Full time

    Our west elm store in Fortitude Valley, Brisbane, is seeking a Design Specialist to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent part-time role (20 hours per fortnight). **As a Design Specialist, you will**: - Create unique, engaging experiences for customers by...


  • Fortitude Valley, Australia ABB Full time

    **EL Technical and Design Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • UX Designer

    7 months ago


    Fortitude Valley, Australia Cubiko Pty Ltd Full time

    Cubiko is looking for a designer to join our growing team. We’re a small tech company that builds a product to provide data analytics for GP, dental, and specialist practices.. Our products help them run a successful business and drive patient outcomes. **Key skills**: - Create wireframes, user flows and prototypes to visualise and communicate design...


  • Fortitude Valley, Australia Mud Australia Full time

    Mud Australia’s continued success comes from the many people who work with us in our studio, office and stores.- We seek and recruit diversity for the many benefits it brings to our business. We embrace equal employment opportunities and fair workplace practices.- We're proud to offer our employees: - — Headspace app subscription- — Generous staff...


  • Hunter Valley, Australia NEX Building Group Full time

    The Interior Design Consultant reports to the Design Studio Manager and is part of the interior design team. In this highly rewarding role, your focus will be to provide our clients with a comprehensive understanding of the interior and external products available within our product range. More specifically, your responsibilities will include: - Working...


  • Fortitude Valley, Australia Euroluce Lighting Australia Full time

    Fortitude Valley - Reception duties include answering calls in a professional manner, offering customer satisfaction and resolution - Day to day administrative support for the studio - Professionally engage with a range of clients including interior designers, architects, contractors, builders, engineers, retailers and end-users - A high level of customer...

  • Multimedia Specialist

    3 months ago


    Fortitude Valley, Australia Insprove Pty ltd Full time

    **Job Title**: Multimedia Specialist **Company**: Insprove Pty Ltd **Location**: Brisbane (Hybrid) **Employment Type**:Full-Time **About Insprove** Insprove Pty Ltd is a consultancy specializing in the delivery of complex services across portfolios, programs, and projects. Our clients range from private enterprises to government agencies, including...

  • Marketing Specialist

    7 months ago


    Fortitude Valley, Australia SkyMesh Full time

    **POSITION CONTEXT** The Marketing Specialist is required to assist in the design, development, and implementation of marketing campaigns in the APAC region to help generate leads and sales. **POSITION OVERVIEW** KEY ACCOUNTABILITIES - End-to-end ownership of marketing campaigns - Help define the broader marketing strategy for new and existing products -...


  • Fortitude Valley, Queensland, Australia RPS Group Full time

    At RPS Group, we are seeking a highly skilled Senior Business Solutions Specialist to join our growing and vibrant ICT team based in Fortitude Valley. As a key member of our team, you will provide comprehensive data, integration, investigations, mapping, providing design and project management support to Clients and our Project Management team.

  • Customer Support

    7 months ago


    Fortitude Valley, Australia Prestige Staffing Solutions Full time

    Full-Time Paid Traineeship - Customer Support & Operations Specialist **Position**: Customer Support & Operations Specialist Trainee **Type**: Full-Time **Location**: Bowen Hills, QLD, 4006 **Duration**: 1 Year **Qualification**: Certificate III in Business **About Audeara**: Audeara is a global leader in hearing health, dedicated to revolutionizing...

  • Senior Data Analyst

    3 months ago


    Fortitude Valley, Australia Our Hr Team Full time

    Our Client is looking for a Senior Data Analyst to join the team in an exciting new chapter in digital product analytics and data-driven innovation. Radical evolution starts here. Our Client is a strategic design and digital consultancy with 25 years’ experience delivering customer-centric innovation across health, government and education. Our...


  • Fortitude Valley, Australia Askable Full time

    **_Heads up! This role is based in-person at our office in sunny Brisbane, Australia._** **——————————** **About Askable** Hey, we’re Askable - the world’s most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more. Not bad right? Askable began...


  • Fortitude Valley, Australia Unita Full time

    **About Unita**: Unita is a national design & construct building company that prides itself on helping bring brands and spaces to life, by providing the best outcomes for our clients. Uniquely, Unita combines planning, design, manufacturing, project management & construction to deliver pragmatic end-to-end solutions. Unita's cross-industry experience means...

  • Experienced Piercers

    4 weeks ago


    Fortitude Valley, Australia COVETEAR Full time

    The Rebellion is Growing, and we are looking for experienced Piercers to join our team. If you are a passionate ear curation expert we would like to hear from you. The role provides pre-piercing consultations and post piercing after care and advice as well as delivery piercing procedures. This role is critical to the COVETEAR brand, being the frontline...


  • Fortitude Valley, Australia Hanes Brands Full time

    Let's talk benefits - We care about your development - we love to promote from within. In 2020, 40% of our head office and retail management roles were filled internally within Hanes Brands - We want you to succeed - we offer a structured training & development program for all employees that sets you up for success - We care about your well-being - access to...


  • Fortitude Valley, Australia Hanes Brands Full time

    Let's talk benefits - We care about your development - we love to promote from within. In 2020, 40% of our head office and retail management roles were filled internally within Hanes Brands - We want you to succeed - we offer a structured training & development program for all employees that sets you up for success - We care about your well-being - access to...