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Revenue Operations Specialist
1 month ago
**_Heads up This role is based in-person at our office in sunny Brisbane, Australia._**
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**About Askable**
Hey, we’re Askable - the world’s most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more. Not bad right?
Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. So, we set out to build a new way—one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.
More than just a platform, Askable is a promise to unlock impact at scale.
By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter.
Now with offices in Brisbane, London, and Chicago, we’re growing the team to bring Askable’s research power to researchers everywhere, so they can make smarter, user-driven decisions.
**——————————**
**Our Culture**
Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.
**We believe work should be fulfilling, exciting, and meaningful.** Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.
In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with.
**——————————**
**About the role**
**We’re looking for a** **Revenue Operations Lead to drive the alignment and efficiency of our global marketing and sales operations**. Your role is critical in enabling data-driven decisions, improving collaboration across teams, and optimising our processes for growth.
As a curious, proactive, and creative thinker, you’ll play a strategic and tactical role. This is an opportunity to optimise critical go-to-market foundations and own high-impact decisions that shape our success.
If you’re passionate about building scalable systems, enabling cross-functional alignment, and making data work smarter, this role could be your perfect fit
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**What You’ll Do**
- **Document & Improve Core Processes**: Build and maintain key documentation regarding our policies, sales processes, and engagement rules.
- **Optimise CRM (HubSpot) Usage**: Ensure data accuracy, streamline workflows, automate repetitive tasks, and create insightful dashboards.
- **Drive GTM Projects**: Identify and execute global initiatives that create measurable and meaningful impact on our GTM funnel levers. Drive deep-dive root cause analysis on high-priority challenges related to growth objectives
- **Monitor Key Metrics**: Track key GTM metrics across the funnel, including: opportunity conversion rates, pipeline velocity, and KPIs to deliver actionable insights.
- **Enhance Performance**: Design account, territory, and quota allocations to maximise sales team efficiency.
- **Enable Data Accuracy**: Ensure data hygiene, enrichment, and lead scoring are optimised.
- **Develop Sales Tools**: Implement & improve systems for forecasting, pipeline management, and compensation planning.
- **Manage Pipeline Creation and Optimisation**: Collaborate with marketing and sales teams to build and refine the lead-to-revenue pipeline, ensuring seamless transitions and optimised conversion rates throughout the funnel.
- **Lead Journey Tracking**: Implement systems to accurately track inbound and outbound leads throughout their lifecycle, providing visibility into each touchpoint and stage of the customer journey.
- **Thought Partner**: Serve as a thought partner for sales leadership, with a focus on analytics and process infrastructure to support the growth and scale of the sales organisation.
- **Plan**: Partner in planning processes and own our sales/GTM revenue forecasting.
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**Experience You’ll Bring**
**To hit the ground running in this role you’ll need**:
- **Experience**: 3+ years in Sales, Marketing, or Revenue Operations, preferably in a high-growth startup environment.
- **CRM Expertise**: Experience in CRM management (Salesforce or HubSpot preferred).
- **Analytical Skills**: A knack for creating structure, automation, and efficiency in systems.
- **Project Management**: Experience leading cross-functional projects across multiple teams.
- **Sales Knowledge**: Deep understanding of B2B sales motions, pipeline management, and forecasting.
- **Tech Skills**: Proficiency with Salesforce, Hubspot, Looker Studio, CommonRoom, Clay, or similar tools is a plus.
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**Skills & Attitude You’ll Need**
- **Winning with your team**: You’ll be proud of the individual work you do, but find winning as team ultimately more fulfilling. This
