I.t Help Desk

1 month ago


St Leonards, Australia Unicard Systems Pty Ltd Full time

**I.T Help Desk, Level 1/Level 2 Support, Database Admin, Cloud Software Deployment.**
**This role would be suitable for a junior or recent graduate looking to learn on the job and gain experience.**

A leading provider of identity issuance software in St Leonards, NSW 2065 is looking for a Level 1/Level 2 I.T support person for a permanent opportunity commencing immediately. **This role would be perfect for a recent graduate or junior **looking to get into I.T / I.T support, Database administration. Previous experience is not required, training will be provided.

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.

**Your new role**
In this exciting new role, you will be the first point of contact for technical requests and incidents. There are not too many support requests, so when there is no support cases / support required, you will be assisting the software development team with Cloud Software Deployment, Setup of SSO/SAML brokers, SQL Database work, patching and software upgrades, software testing, light duty development work also available if interested.

**What you will be doing**:

- Ensuring technical issues are resolved within SLA's in calm and polite manner.
- Monitor and resolve service desk tickets, focusing on level one and level two support. Exposure to software development tasks available if interested.
- Contribute to support knowledge base and documentation
- Support end users remotely.
- To maintain a high degree of customer service for all support queries.
- To take ownership of user problems and be pro-active when dealing with user issues.
- Assist with the deployment of Cloud Software solutions and upgrades, including testing, deployment and maintenance.
- Configuring SSO/SAML brokers
- SQL database work
- Software development tasks are available if you are interested in expanding your skills between other tasks.
- Software customisation and configuration.
- A tertiary education in Information Technology
- SQL Database knowledge
- Sound knowledge of Windows operating systems, Office, Office 365, Network troubleshooting etc.
- Cloud hosting / cloud database experience would be preferred but not essential.
- Demonstrated experience of providing 1st and 2nd level IT support would be beneficial but not essential.
- Outgoing personality - Cool, calm, collected and collaborative.
- Communication skills - As you will be speaking to customers, excellent communication is important both written and spoken.

Most importantly we are looking for someone enthusiastic who is looking to learn a lot of skills, this position will expose you to a lot of different software platforms, and you will be working on something new almost every day.

The office is located at St Leonards, NSW 2065, ~700m walk from the train station.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent, Graduate

**Salary**: $60,000.00 - $85,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- St Leonards, NSW 2065: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person


  • I.t Help Desk

    1 week ago


    St Leonards, Australia Unicard Systems Pty Ltd Full time

    **I.T Help Desk, Level 1/Level 2 Support, Database Admin, Cloud Software Deployment.** **This role would be suitable for a junior or recent graduate looking to learn on the job and gain experience.** A leading provider of identity issuance software in St Leonards, NSW 2065 is looking for a Level 1/Level 2 I.T support person for a permanent opportunity...


  • St Leonards, Australia Unicard Systems Pty Ltd Full time

    **Level 1/Level 2 I.T Support, Database Administrator, Cloud Software Deployment.** A leading provider of identity issuance software in St Leonards, NSW 2065 is looking for a Level 1/Level 2 I.T support person for a permanent opportunity commencing immediately. **This role would be perfect for a recent graduate or junior **looking to get into I.T / I.T...


  • St Leonards, Australia Unicard Systems Pty Ltd Full time

    **Level 1/Level 2 I.T Support, Database Administrator, Cloud Software Deployment.** A leading provider of identity issuance software in St Leonards, NSW 2065 is looking for a Level 1/Level 2 I.T support person for a permanent opportunity commencing immediately. **This role would be perfect for a recent graduate or junior **looking to get into I.T / I.T...

  • Service Desk Analyst

    3 weeks ago


    St Leonards, Australia Fleetpartners Full time

    Who we are:FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit...


  • St Leonards, Australia Fleetpartners Full time

    Who we are:FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit...

  • Service Desk Analyst

    3 weeks ago


    St Leonards, Australia FleetPartners Full time

    Who we are:FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit...


  • St Leonards, Australia FleetPartners Full time

    Who we are:FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit...


  • St Leonards, Australia Virgin Active Full time

    Join an iconic brand and inspire people to live an active life at Bligh St - Base salary + uncapped commission (guaranteed commission for your first 3 months) - Mon-Fri, free gym membership, exclusive PT rates, discounts with retailers There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with...


  • St Leonards, Australia GHD Full time

    **At GHD, we don’t just believe in the power of commitment, we live and breathe it every day** That’s why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and projects to life. Together with your colleagues, clients and partners, you'll make an impact...

  • Medical Receptionist

    3 weeks ago


    St Leonards, Australia MTP Health Full time

    **ABOUT THIS OPPORTUNITY** We are looking for a motivated all rounder to join our team at MTP Health. This is a great opportunity for a personable and organised medical receptionist to join our practice based in St Leonards and Frenchs Forest NSW. We want someone who is passionate about health and loves customer service. Our community of clients are like...

  • Account Executive

    2 weeks ago


    St Leonards, Australia IGN Full time

    **About Ziff Davis Australia** Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. This role will primarily focus on selling Ziff Davis’ category-leading gaming and technology sites:...

  • Ict Support

    2 months ago


    St Peters, Australia Hickinbotham Group Full time

    Hickinbotham, SA's largest and longest established building and development group, is seeking a high calibre individual to join our dynamic team located in our modern office close to the CBD. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded...

  • Ict Support

    1 week ago


    St Peters, Australia Hickinbotham Group Full time

    Hickinbotham, SA's largest and longest established building and development group, is seeking a high calibre individual to join our dynamic team located in our modern office close to the CBD. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded...


  • St Kilda, Australia Gary Peer & Associates Full time

    2024-03-27 - An exciting opportunity to kick-start your career in the fast-paced world of real estate starting in as the Receptionist / Administrative Support overseeing front desk, phone calls and supporting a vibrant and busy rental and leasing team. As the first point of contact for customers, you will have the opportunity to make a lasting impression and...


  • St Marys, Australia National Timber & Hardware Association Ltd Full time

    NTHA Trainees & Apprentices together with our host employers specialise in supporting the training and development of our future workforce through apprenticeship & traineeship programs. We are seeking dedicated and eager Supply Chain Operation Trainees to place with our employers across St Mary’s, Penrith, and the Western Sydney area. We are eager to hear...

  • Warranty Manager

    1 month ago


    St Marys, Australia APAC Full time

    **Job Description**: **The Opportunity** In this role, you will ensure that the Terms & Conditions established are strictly applied and followed, meeting corporate guidelines while meeting defined goals for the Sub-Region. You will lead and control the warranty activities, parts return and communication towards the dealer network and ensure that qualitative...

  • Information Officer

    1 week ago


    St Morris, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 857674 **Location**: 5068 - ST MORRIS **Job status**: Ongoing **Eligibility**: Open to Everyone - **Central Adelaide Local Health Network**: - **Mental Health Service, St Morris**: - **Salary ASO-3 $66,590 - $70,968**: - **Permanent full-time** **About the role** The Information Officer is responsible for supporting...

  • Ict Support

    2 months ago


    St Peters, Australia Hickinbotham Group Full time

    Hickinbotham, SA's largest and longest established building and development group, is seeking a high calibre individual to join our dynamic team located in our modern office close to the CBD. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded...

  • Ict Support

    1 week ago


    St Peters, Australia Hickinbotham Group Full time

    Hickinbotham, SA's largest and longest established building and development group, is seeking a high calibre individual to join our dynamic team located in our modern office close to the CBD. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded...

  • Services Staff

    6 days ago


    St Mary, Australia Diocese of Townsville Catholic Education Full time

    **Position**: Services Staff (Casual Relief) **Commencing Date**:As soon as practicable **Tenure**:Casual **Salary Range**: $36.72 - $37.57 per hour pending experience **Closing Date**:Monday, 26 June 2023 unless filled prior **St Mary's Catholic School, Bowen** is a co-educational primary school located in Bowen. St Mary’s is proudly the first Catholic...