Franchise Training Manager

3 weeks ago


Braeside, Australia Prudential Investment Company of Australia Full time

Looking for a role to you can help people set themselves for success in Strata?
- You can work from home 5 days a fortnight supplied with all the tech you need
- Looking for your tribe? Be part of a supportive work environment.

**Who we’re looking for**:
We are on the lookout for a
**Franchise Training Manager** to support our Franchisees in all things Strata In this role you’ll be designing, and facilitating franchisee training sessions, and providing support and guidance to the ACE Franchisee network.

Conveniently located in the seaside suburb of Braeside, where you’ll join a team who take great pride in being the best in the industry, and a team who also know how important it is to have some fun along the way. It is envisaged that travel across Australia will be required to support our network.

**Key Accountabilities**:

- Enhance the onboarding experience for new ACE franchisees through the delivery of training and education, ensuring that they are provided with the skills and knowledge to adequately support and operate their own strata business.
- Design, and facilitate training sessions for the network to ensure that the network is kept abreast of legislation and compliance changes in accordance with the Owners Corporation ACT 2006
- Monitor and evaluate franchisees individual growth plans and recommend adjustments as necessary, including providing benchmarking business comparisons.
- Complete Business Health Checks, to ensure compliance with the Owners Corporation Act 2006 and ACE Franchisee Operations Manual
- Consult with franchisees to identify specific strata of business challenges and make recommendations for improvement.
- When required assist in the running of Annual General Meetings (AGM’s).

**About you**:

- You are passionate about the Strata Industry
- You have previous experience working as a Strata Manager
- You are an excellent communicator. You are able to build relationships quickly and provide feedback in a constructive manner.
- Experience using Urbanise software is beneficial but not essential.
- You have experience in designing and delivering training and education sessions both in person and virtually.
- You ideally have formal qualifications in workplace training and assessment.
- You currently hold a Certificate IV in Strata Community Management.
- Ideally you have tertiary qualifications or experience in Business and or Finance.
- You have previous experience working with small business owners or franchise partners.

**About us and what we can offer you**

We offer a range of fantastic perks like your birthday off offer flexibility in where you work, and access corporate discounts and offers through the PICA Perks program.

Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.6 star rating is nothing to sneeze at.

**We want the best to apply**

**At PICA Group we embrace diversity and foster an inclusive environment so as to enhance community living for all.**

**For up-to-date information about PICA Group, visit us**:
**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.



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