Business Support Officer

2 weeks ago

Auburn, Australia Bingo Industries Full time

BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in Queensland, New South Wales and Victoria.BINGO is at an exciting chapter of its growth journey. Together, we’re going to drive change, get inventive and shape the future of our industry. We’re going to make Australia waste free, for all of us.

Bingo Industries is currently seeking a Business Support superstar to join our rapidly growing team. As the Business Support officer, it is your responsibility to provide exceptional service to our clients and a high level of support to our National Sales team.

The role will be based at our Auburn Head Office with the potential for work from home flexibility.

**What we offer you as a GOGetter**:

- Employee benefits including performance incentive bonuses, recognition programs, access to corporate health cover through HCF and novated leave vehicles through FLEETPLUS
- Our employee support partner SONDER provide our employees and their loved ones with the wellbeing support EVERYONE deserves
- An extremely competitive salary
- Opportunity to work with a company leading the way in resource recovery
- The chance work with an expanding and diverse team
- A strong, employee and safety driven company culture
- Training and progression opportunities within the Bingo family
- Regular team gathering events including morning teas, charity events, and BBQ’s

The job
- End to end management of customer inquiries
- Assist with the administration of onboarding new customers and sites.
- Plan and organise daily workload to ensure all required tasks are completed on time.
- Assist with investigating and co-ordinating the collection of abandoned bins and trying to locate the customer that the bins belong to.
- Contact customers for Missed Services/Contaminations/No Access.
- Daily case management within our CRM System.
- Thoroughly investigate and process any credit requests from Customers & Sales Representatives.
- Extract and send Runsheets to subcontractors.

What you contribute to the GOGetter team
- Experience in a sales or business support function
- Intermediate-Advanced Excel and Microsoft suite skills
- Excellent communication skills
- Strong administration experience in a support function
- Excellent time management and planning skills
- Attention to detail
- Problem solving skills
- able to investigate issues and find solutions
- Highly organised and efficient
- Ability to work autonomously and be self-motivated and driven

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