Service Coordinator
6 days ago
**About the role
The purpose of this role is to assist in the coordination of personal care services and ongoing referrals to Post Acute Care Service (PACS) eligible clients. Clients will be supported to enhance their functional independence through time limited intervention.
The Post Acute Care Service operates seven days a week with extended opening hours - 0730 hours to 1800 hours seven days per week including public holidays. Further extension of operating hours may occur based on client and health service need.
About you
Assist in the coordination and allocation of resources to provide services using a model of care that promotes each client's opportunity to maximise their functional capacity within Post Acute Care Service.
Provide and assist clinicians to deliver services including attending referrals to other service providers and health professionals both within the department and with external stakeholders and clients. Support the management of the Personal Care Worker workforce including recruitment and selection, occupational health and safety and training of development.
Work autonomously to schedule and roster appropriately skilled staff and relief staff that meet strict deadlines and timeframes and resolve day to day operational issues regarding procedures and work practices while maintaining high work standards.
Responsible for data management and maintaining accurate records using a number of databases that support the service.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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